Insourcing of First Outpatient Appointments - South Wales

The procurement process for the "Insourcing of First Outpatient Appointments - South Wales" was conducted by the NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, located in Cardiff. This project falls under the services category and is intended to benefit the Health Boards in South Wales, including areas like Aneurin Bevan, Cardiff and Vale, Cwm Taf Morgannwg, Hywel Dda, Swansea Bay, and Powys. The contract, valued at £13,253,793.73 GBP, was awarded to Healthcare Business Solutions (UK) Limited, with the contract period commencing from 25 June 2025 and concluding on 31 March 2026.

The procurement method used was a limited procedure without prior publication, under the Provider Selection Regime Wales (PSR Wales), reflecting a strategic and competitive selection process, adhering to the Health Services Regulations 2025. This tender represents a valuable opportunity for businesses involved in healthcare services, particularly those specialising in outpatient appointments and healthcare management. With a significant contract value and a broad regional scope across South Wales, there is substantial potential for SMEs to expand their operations and enhance their service delivery in the healthcare sector.

Businesses with experience in managing healthcare frameworks, providing medical staffing, and delivering quality healthcare solutions would be well-positioned to compete and grow through participating in similar future opportunities. The use of a framework agreement and the competition aspect suggest that businesses capable of delivering high-quality and cost-effective solutions are favoured, promoting innovation and efficiency in line with strategic health service objectives in Wales.