Live at Home 2025
Overview
Summary, notice description and lot information
Essex County Council has procured a new framework contract titled "Live at Home 2025," aimed at delivering domiciliary care services for adults aged 18 and over across Essex. The framework divides services into 12 lots, each corresponding to one of the Essex districts, with the capability of covering areas like Southend and Thurrock following local government reforms. The procurement has been completed under an open method with a competitive flexible procedure, focusing on the health and social work services industry category.
The tendering process reached the contract award stage on 25th September 2025, with awards pending through a structured rank-based selection that considers price and quality. The contract is set to commence on 9th November 2025 and conclude on 8th November 2031. Key delivery areas will include Chelmsford, Epping Forest, and other districts within the region.
This tender provides substantial opportunities for businesses in the health and social care sector, particularly those specialising in domiciliary care. SMEs and VCSEs stand to benefit highly as the tender seeks a diversified provider base, with 155 SME bids making it to the final stage, and opportunities to engage in mini-competitions for specialist services. Businesses positioning themselves as first-tier providers in any of the district's lots could secure a crucial role, contributing to client care across multiple service types like personal support and night care.
Such contracts offer a growth avenue for large care firms and emerging care enterprises looking to expand their footprint in the public sector care market.
THE CONTRACT AWARD DETAILS ARE SET OUT AT THE FOLLOWING URL - essexproviderhub.org/domiciliary-care-hub/home-care/contr... Essex County Council (the Council) is seeking to procure a new Live at Home framework for the provision of domiciliary care services for adults (18+) across Essex for a period of six (6) years. This will be a two-tier framework, split across the 12 Essex districts (lots) with one (1) district per lot, with a limit of up to 10 providers per district on Tier 1. There is no limit on the number of providers that may join Tier 2.
Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process will be from ranked lists of providers in each district, and the Council will call-off from the lists in descending order of the ranking starting with ranked position 1 on Tier 1. The Council may vary the call-off procedure for specific requirements as defined in the contract, and reserves the right to apply alternative criteria to those detailed in this notice for any relevant Call Off Contracts.
As a result of local government reform, the contract at commencement will cover the 12 Essex districts, however, the framework includes provision for services to be commissioned across all of Essex including the geographical areas of Southend and Thurrock unitary authorities.
Provision of domiciliary care services for adults (18+) in the Basildon Borough. This will be a two-tier lot with a limit of 10 Providers on Tier 1 in the district. There is no limit on the number that may join Tier 2. Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process utilise ranked lists of Providers. The Council will 'call-off' from the lists in descending order of the ranking starting with position 1 of Tier 1. Where the adult stipulates a particular provider and that provider is on the LHRL, then the adult's choice may prevail, regardless of whether the provider is a Tier 1 Provider or a Tier 2 Provider and the adult will be placed with the stipulated provider.
Provision of domiciliary care services for adults (18+) in Braintree District. This will be a two-tier lot with a limit of 10 Providers on Tier 1 in the district. There is no limit on the number that may join Tier 2. Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process utilise ranked lists of Providers. The Council will 'call-off' from the lists in descending order of the ranking starting with position 1 of Tier 1. Where the adult stipulates a particular provider and that provider is on the LHRL, then the adult's choice may prevail, regardless of whether the provider is a Tier 1 Provider or a Tier 2 Provider and the adult will be placed with the stipulated provider.
Provision of domiciliary care services for adults (18+) in Brentwood Borough. This will be a two-tier lot with a limit of 10 Providers on Tier 1 in the district. There is no limit on the number that may join Tier 2. Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process utilise ranked lists of Providers. The Council will 'call-off' from the lists in descending order of the ranking starting with position 1 of Tier 1. Where the adult stipulates a particular provider and that provider is on the LHRL, then the adult's choice may prevail, regardless of whether the provider is a Tier 1 Provider or a Tier 2 Provider and the adult will be placed with the stipulated provider.
Provision of domiciliary care services for adults (18+) in Castle Point Borough. This will be a two-tier lot with a limit of 10 Providers on Tier 1 in the district. There is no limit on the number that may join Tier 2. Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process utilise ranked lists of Providers. The Council will 'call-off' from the lists in descending order of the ranking starting with position 1 of Tier 1. Where the adult stipulates a particular provider and that provider is on the LHRL, then the adult's choice may prevail, regardless of whether the provider is a Tier 1 Provider or a Tier 2 Provider and the adult will be placed with the stipulated provider.
Provision of domiciliary care services for adults (18+) in the city and district of Chelmsford (including HMP Chelmsford). This will be a two-tier lot with a limit of 10 Providers on Tier 1 in the district. There is no limit on the number that may join Tier 2. Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process utilise ranked lists of Providers. The Council will 'call-off' from the lists in descending order of the ranking starting with position 1 of Tier 1. Where the adult stipulates a particular provider and that provider is on the LHRL, then the adult's choice may prevail, regardless of whether the provider is a Tier 1 Provider or a Tier 2 Provider and the adult will be placed with the stipulated provider.
Provision of domiciliary care services for adults (18+) in Colchester Borough. This will be a two-tier lot with a limit of 10 Providers on Tier 1 in the district. There is no limit on the number that may join Tier 2. Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process utilise ranked lists of Providers. The Council will 'call-off' from the lists in descending order of the ranking starting with position 1 of Tier 1. Where the adult stipulates a particular provider and that provider is on the LHRL, then the adult's choice may prevail, regardless of whether the provider is a Tier 1 Provider or a Tier 2 Provider and the adult will be placed with the stipulated provider.
Provision of domiciliary care services for adults (18+) in Epping Forest District. This will be a two-tier lot with a limit of 10 Providers on Tier 1 in the district. There is no limit on the number that may join Tier 2. Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process utilise ranked lists of Providers. The Council will 'call-off' from the lists in descending order of the ranking starting with position 1 of Tier 1. Where the adult stipulates a particular provider and that provider is on the LHRL, then the adult's choice may prevail, regardless of whether the provider is a Tier 1 Provider or a Tier 2 Provider and the adult will be placed with the stipulated provider.
Provision of domiciliary care services for adults (18+) in Harlow District. This will be a two-tier lot with a limit of 10 Providers on Tier 1 in the district. There is no limit on the number that may join Tier 2. Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process utilise ranked lists of Providers. The Council will 'call-off' from the lists in descending order of the ranking starting with position 1 of Tier 1. Where the adult stipulates a particular provider and that provider is on the LHRL, then the adult's choice may prevail, regardless of whether the provider is a Tier 1 Provider or a Tier 2 Provider and the adult will be placed with the stipulated provider.
Provision of domiciliary care services for adults (18+) in Maldon District. This will be a two-tier lot with a limit of 10 Providers on Tier 1 in the district. There is no limit on the number that may join Tier 2. Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process utilise ranked lists of Providers. The Council will 'call-off' from the lists in descending order of the ranking starting with position 1 of Tier 1. Where the adult stipulates a particular provider and that provider is on the LHRL, then the adult's choice may prevail, regardless of whether the provider is a Tier 1 Provider or a Tier 2 Provider and the adult will be placed with the stipulated provider.
Provision of domiciliary care services for adults (18+) in Rochford District. This will be a two-tier lot with a limit of 10 Providers on Tier 1 in the district. There is no limit on the number that may join Tier 2. Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process utilise ranked lists of Providers. The Council will 'call-off' from the lists in descending order of the ranking starting with position 1 of Tier 1. Where the adult stipulates a particular provider and that provider is on the LHRL, then the adult's choice may prevail, regardless of whether the provider is a Tier 1 Provider or a Tier 2 Provider and the adult will be placed with the stipulated provider.
Provision of domiciliary care services for adults (18+) in Tendring District. This will be a two-tier lot with a limit of 10 Providers on Tier 1 in the district. There is no limit on the number that may join Tier 2. Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process utilise ranked lists of Providers. The Council will 'call-off' from the lists in descending order of the ranking starting with position 1 of Tier 1. Where the adult stipulates a particular provider and that provider is on the LHRL, then the adult's choice may prevail, regardless of whether the provider is a Tier 1 Provider or a Tier 2 Provider and the adult will be placed with the stipulated provider.
Provision of domiciliary care services for adults (18+) in the Uttlesford District. This will be a two-tier lot with a limit of 10 Providers on Tier 1 in the district. There is no limit on the number that may join Tier 2. Both tiers will be ranked based on price and quality as indicated in the procurement documents. On commencement the sourcing process utilise ranked lists of Providers. The Council will 'call-off' from the lists in descending order of the ranking starting with position 1 of Tier 1. Where the adult stipulates a particular provider and that provider is on the LHRL, then the adult's choice may prevail, regardless of whether the provider is a Tier 1 Provider or a Tier 2 Provider and the adult will be placed with the stipulated provider.
Procurement Classification
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The contract period is six years.
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