London Stalking Support Service
Overview
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The Mayor's Office for Policing and Crime (MOPAC) is in the planning stage of a procurement process for the London Stalking Support Service. Scheduled to begin on 1st April 2026 and conclude by 1st April 2029, this service aims to consolidate previous services into a single, streamlined offering to support stalking victims across London. The industry category for this notice is Health and Social Work Services, focusing on victim advocacy and support.
The procurement process is characterised by a "light touch" regime. The contract's estimated value is £3.3 million gross, and MOPAC aims to secure a service provider by October 2025. Engagement events and feedback sessions are scheduled from mid-March to April 2025.
The preliminary market engagement notice was published on 29th May 2025, with further information accessible via the Delta eSourcing portal. This procurement presents substantial growth opportunities for businesses specialised in health and social support services, particularly those focusing on victim support and advocacy. Companies that prioritise innovation in service delivery, have a proven track record, and are capable of demonstrating value for money could be particularly well-suited to compete.
The procurement process is anticipated to adopt a competitive flexible procedure that aligns with small and medium-sized enterprises (SMEs) and voluntarily and community sector enterprises (VCSEs), allowing diverse businesses a chance to contribute to a critical public service. Engaging in this tender could not only enhance a company’s portfolio but also position it as a key player in the vital support ecosystem for stalking victims in London.
MOPAC currently funds two pan-London specialist support services for victims of stalking: the London Stalking Support Service (LSSS) and the advocacy element of the Stalking Threat Assessment Centre (S-TAC)/Early Stalking Intervention Project (ESIP). A summary of each service is detailed below: - LSSS offers support for all victims of stalking. The helpline provides information and guidance on the law in relation to stalking and harassment, reporting stalking, gathering evidence, ensuring personal safety and practical steps to reduce risk.
The advocacy service intervenes on behalf of victims of stalking who are not receiving an appropriate statutory response, and a psychological advocacy service is also available for victims of stalking impacted by traumatic stress. - S-TAC is a multi-agency, pan-London, victim-focussed unit, which looks at improving the identification of and response to stalking reports in London, across the criminal justice system and health sector through rehabilitative interventions for all types of stalkers. The advocacy service focusses on high-risk cases. From 1st April 2026, specialist support for victims of stalking in London will be delivered through one service.
By re-commissioning London stalking services, we will: - Review the learnings from the existing service offer both in London and across the UK to understand best-practice in stalking service provision and the changes in both stalking offending and the needs of victims over recent years. - Consult with victims and survivors, the specialist stalking sector, VAWG sector organisations, the Metropolitan Police Service, and other stakeholders on their priorities, challenges, experiences, and feedback. - Conduct market engagement to understand the wider stalking market and warm-up potential providers. - Re-design a new pan-London stalking service for victims based on research, evidence, and input from stakeholders. - Procure a new stalking service for victims based on value for money, innovation in proposed service delivery, provider experience, and service sustainability. - Secure a new contract with a provider by October 2025, to have a '6 month' bedding in/development period before a new service begins in April 2026. Please note this is a Preliminary Market Engagement Notice and MOPAC are currently only seeking interested parties views at this point. The Tender Notice is estimated to be published end of May 2025.
For more information about this opportunity, please visit the Delta eSourcing portal at: delta-esourcing.com/tenders/UK-title/J4P8MA7733 To respond to this opportunity, please click here: delta-esourcing.com/respond/J4P8MA7733
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The contract period is three years.
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