L&Q Financial Inclusion Service
Overview
Summary, notice description and lot information
The procurement process for the "L&Q Financial Inclusion Service" is being organised by London & Quadrant Housing Trust, aimed at providing financial inclusion services to social housing residents in the United Kingdom. The process is currently in the planning update stage, with the latest notice published on 11th September 2025. This open procedure seeks to address financial issues such as debt, welfare benefits, and energy advice to prevent the risk of eviction.
Key dates include the future notice on 1st December 2025 and the contract period starting on 1st July 2026. The procurement will focus on financial consultancy and community action programme services, with an estimated value of £2,000,000. This tender presents significant opportunities for businesses in the financial consultancy, administrative social services, and community support sectors.
Companies capable of delivering low-level debt advice and higher-level vulnerability support through a supply chain or directly will find this contract suitable. Approximately 7,000 referrals are expected annually, offering substantial engagement potential for suppliers. Small to medium-sized enterprises experienced in financial inclusion and community service support are likely to benefit most from this opportunity, fostering business growth while contributing positively to community welfare.
Provision of financial inclusion services to social housing residents, addressing significant financial issues (debt, welfare benefits and energy advice) that may result in the risk of eviction. This will be a two pronged approach which will focus on low level debt advice and guidance that will be provided by the procured partner (directly or through a supply chain), and higher level vulnerability support that will be managed in-house. Triaging of customers for both will be done by the external partner.
We would be looking at around 7000 referrals per year to be triaged and helped through this service. We intend to publish the Invitation to Tender (ITT) on our procurement platform, linked below. Registration is free for all suppliers.
Please note: It is the responsibility of each supplier to ensure that their contact details are accurate and kept up to date on the platform. in-tendhost.co.uk/lqsupplychainmanagement
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Procurement Classification
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The contract period is two years.
Key Dates
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