Magic Notes for Children's and Adults Services
Overview
Summary, notice description and lot information
The procurement process was conducted by Hampshire County Council, a regional authority based in Winchester, United Kingdom. The council sought to procure a software solution titled "Magic Notes for Children's and Adults Services," which falls under the industry category of "Software package and information systems" (CPV: 48000000). The aim was to permanently implement this digital productivity tool, following a successful pilot, to enhance administrative efficiency in Adults and Children's services.
This tender process reached the award stage with the contract being awarded to Beam Up Ltd on 1st December 2025. The procurement was conducted using a limited method through the Crown Commercial Service's G-Cloud 14 framework, and the contract value was set at £450,000. The procurement of Magic Notes represents a significant opportunity for businesses operating in the software and information systems sector, particularly those adept in developing automation tools that streamline administrative tasks.
This contract showcases the potential for software companies to support public sector organisations in increasing productivity and efficiency. Businesses specialising in digital transformation and productivity enhancement solutions, especially those capable of providing innovative tools for health and social work services, would be well-positioned to benefit from similar future opportunities with government bodies.
Magic Notes is a digital productivity tool designed to automatically capture, summarise, and structure key information from meetings, emails, and documents. It uses intelligent automation to convert spoken or written content into clear, actionable notes, reducing the need for manual documentation. By streamlining administrative tasks, Magic Notes helps staff save time, improve accuracy, and focus on higher-value work.
The need for such a solution was identified through feedback from staff who were spending significant time on repetitive administrative tasks, such as manually writing up meeting notes, summarising communications, and preparing documentation. During the pilot, users reported that Magic Notes significantly reduced their administrative burden, allowing them to reallocate time to higher-value activities and improve overall productivity.
Hampshire County Council has been running a successful pilot scheme for Magic Notes across Adults and Childrens services. Based on the positive outcomes and user feedback, the Council now seeks to procure the service on a more permanent basis to support wider adoption and embed the efficiencies across teams. Hampshire County Council used Crown Commercial Service's G-Cloud 14 (Lot 2) to undertake this procurement. A desktop evaluation was completed, and an award was made.
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