Mental Health Crisis Text Messaging Service

This public procurement process concerns the awarding of a contract for a Mental Health Crisis Text Messaging Service, managed by the Birmingham & Solihull Mental Health NHS Foundation Trust (BSMHFT). The initiative falls under the industry category of miscellaneous health services, focusing on providing timely and effective mental health support in Birmingham and Solihull. The process is at the award stage, with the intention to award the contract being published on 30th April 2025.

The standstill period for representations by providers is open until 13th May 2025. The procurement method used was limited, operating under the Health Care Services Provider Selection Regime regulations of 2023, meaning it did not require prior publication of a call for competition. This tender presents significant opportunities for business growth within the healthcare sector, particularly for service providers in mental health.

Businesses that specialise in digital health services and have expertise in delivering mental health support could find this tender particularly suitable. Given that the contract is intended to be awarded to Mental Health Innovations, businesses interested in similar opportunities should demonstrate strong capability in service delivery and the ability to meet the diverse needs of the local population. Additionally, since the procurement method acknowledges the role of tailored commissioning, there is potential for businesses that can provide innovative solutions and maintain strategic collaborations with public health entities.

This contract, valued at £162,000 per year with potential for extension, underscores the importance of quality service delivery meeting the satisfaction of the commissioners.