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Awarded· 30 Sept 2024

Non Emergency Patient Transport Service

NHS Norfolk and Waveney Integrated Care Board · Norwich, East of England

NHS Norfolk and Waveney Integrated Care Board has awarded Non Emergency Patient Transport Service. It is a contract for other health and social care in Norwich.

View the official noticeOCDS data

Source: Find a Tender, published 10 Nov 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2024

    Contract awarded

    Health Transportation Group

  2. 2025

    Award notice updated

    Award Notice · 15:52

    View notice
01

About this tender

In brief

NHS Norfolk and Waveney Integrated Care Board has awarded Non Emergency Patient Transport Service. It is a contract for other health and social care in Norwich. The contract went to Health Transportation Group. It was awarded on 30 September 2024. The contract value is £77,844,531.

Find a Tender published it on 10 November 2025. The notice number is 072516-2025. The OCDS ID is ocds-h6vhtk-05ddfb.

Summary of the contracting process

The procurement process involves the NHS Norfolk and Waveney Integrated Care Board as the buying organisation, seeking services in the health care industry, specifically under the title "Non Emergency Patient Transport Service." The contract falls under the CPV category for ambulance services, with modifications approved on 30th September 2025. The contract period remains unchanged from 1st October 2024 to 30th September 2031, covering regions UKH14, UKH15, UKH16, and UKH17.

This notice represents a contract modification rather than a new tender, under the Provider Selection Regime (PSR), and specifically excludes the 2024 Procurement Act Regulations. The procurement method follows a Provider Selection Regime process, with key awards status currently active and involving Health Transportation Group UK Ltd as the supplier.

Companies with capabilities to adapt to fluctuating demand in patient volumes and cost structures will find this contract appealing, as it involves a Cost Uplift Factor for the year 2025/26. Prospective suppliers can utilise this contract to establish or further consolidate their footprint in the healthcare transport sector, given the contract's extension potential up to 2031.

The notice in full

The notice has no description. Open the official notice for the full details.

Lots (1)

  1. 01

    Lot 1

    A modification to uplift the contract value by the agreed Cost Uplift Factor for 2025/26. Value - PS10,520,703.32 There is no change to the duration of the contract, which remains 1 October 2024 to 30 September 2031 (inclusive of an optional 2 year extension)

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Health Transportation Group
Number of suppliers
1

Procedure

Notice type
Award Notice
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Not stated in the notice: procurement method.

Values

Contracts value
£77,844,531

Not stated in the notice: tender value, lots value, awards value.

Status

Awards
Active
Contracts
Active

Not stated in the notice: tender, lots.

References

Find a Tender notice
072516-2025
Open Contracting ID
ocds-h6vhtk-05ddfb
CPV code
85143000 - Ambulance services
CPV division
85 - Health and social work services
03

Location

NHS Norfolk and Waveney Integrated Care Board is based in Norwich. The area the service covers can be wider, so check the notice and the lots.
Local authority
Norwich
Town
Norwich
Postcode
NR1 2DH
Electoral ward
Lakenham
Constituency
Norwich South
Delivery area
Suffolk CC, TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk
Region
East of England
Sub-region
Norwich and East Norfolk
Area
Norfolk
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS Norfolk and Waveney Integrated Care Board
Category
Services
Address
Norwich, NR1 2DH · East of England · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Health Transportation Group
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Non Emergency Patient Transport Service

Who won the Non Emergency Patient Transport Service contract?

NHS Norfolk and Waveney Integrated Care Board awarded the contract to Health Transportation Group on 30 September 2024.

How much is the Non Emergency Patient Transport Service contract worth?

The contract value is £77,844,531.

Who is the buyer for Non Emergency Patient Transport Service?

NHS Norfolk and Waveney Integrated Care Board, based in Norwich, East of England.

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