Non Emergency Patient Transport Service

The procurement process involves the NHS Norfolk and Waveney Integrated Care Board as the buying organisation, seeking services in the health care industry, specifically under the title "Non Emergency Patient Transport Service." The contract falls under the CPV category for ambulance services, with modifications approved on 30th September 2025. The contract period remains unchanged from 1st October 2024 to 30th September 2031, covering regions UKH14, UKH15, UKH16, and UKH17.

This notice represents a contract modification rather than a new tender, under the Provider Selection Regime (PSR), and specifically excludes the 2024 Procurement Act Regulations. The procurement method follows a Provider Selection Regime process, with key awards status currently active and involving Health Transportation Group UK Ltd as the supplier. This contract modification presents significant opportunities for businesses specialising in non-emergency medical transportation services.

Companies with capabilities to adapt to fluctuating demand in patient volumes and cost structures will find this contract appealing, as it involves a Cost Uplift Factor for the year 2025/26. Large-scale service providers with existing infrastructure in the East of England regions, especially those familiar with NHS operational frameworks, will be particularly well-suited to benefit from this procurement. Prospective suppliers can utilise this contract to establish or further consolidate their footprint in the healthcare transport sector, given the contract's extension potential up to 2031.