Awarded· 31 Mar 2025
North Cumbria Waiting Well Service - iCan
NHS North East and North Cumbria Integrated Care Board · Sunderland, North East
NHS North East and North Cumbria Integrated Care Board has awarded North Cumbria Waiting Well Service - iCan. It is a contract for other health and social care in Sunderland.
Source: Find a Tender, published 4 Jul 2025. Details are refreshed every 30 minutes.
Key dates
2025
Contract awarded
Ican Wellbring Group
2025
Award notice published
Award Notice · 14:00
View notice
About this tender
In brief
NHS North East and North Cumbria Integrated Care Board has awarded North Cumbria Waiting Well Service - iCan. It is a contract for other health and social care in Sunderland. The contract went to Ican Wellbring Group. It was awarded on 31 March 2025. The contract value is £58,116.
It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 4 July 2025. The notice number is 037490-2025. The OCDS ID is ocds-h6vhtk-05594c.
Summary of the contracting process
The NHS North East and North Cumbria Integrated Care Board has awarded a contract titled "North Cumbria Waiting Well Service - iCan" under the Provider Selection Regime (PSR), specifically within the Health Care Services (Provider Selection Regime) Regulations 2023. The procurement, classified as community health services, focuses on supporting patients in North Cumbria as they await surgery.
With an implied contract initially in effect from 1 April 2025, official contracts were signed on 27 June 2025. The project falls under the main procurement category of services and followed a limited procurement method due to urgent circumstances. This was executed without prior publication of a call for competition, with the contract signed with iCan Wellbring Group, amounting to £58,116.
The entire process reflects an award stage within the procurement cycle. Innovative healthcare providers, particularly small to medium-sized enterprises (SMEs) like the iCan Wellbring Group, are well-suited to compete in areas requiring personalised patient care. The contract duration is initially six months with the possibility of a six-month extension, offering a stable potential revenue stream for suitable service providers.
The notice in full
This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award.
Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme.
The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. The Waiting Well programme is a sub project under of the Healthier Fairer programme.
This programme was started as a proof of concept.
Lots (1)
- 01
Lot 1Cancelled
This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award.
Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off 27 June 2025. The contract is to provide the waiting well service for patients registered with General Practices that are part of the waiting well programme.
The aim of the service is to support the target cohort of patients to use the time they wait for surgery to prepare mentally, emotionally, socially and physically for their procedure, with a view to helping minimise those not ready/fit for surgery, minimise recovery time post surgery and maximise surgical outcomes. iCan Wellbring group will provide a tiered service offer to patients providing personalised care based on their individual needs/complexity.
The provider will provides a tiered service offer will consist of; Complex / high level
- Up to 12x 1:1 appointment
- 12 weeks access to fitness sessions
- 12 weeks access to wellbeing sessions
- Continue check in for referral opportunities Targeted / medium level
- Up to 6x 1:1 appointment
- 6-10 weeks access to fitness sessions
- 6-10 weeks access to wellbeing sessions
- Continue check in for referral opportunities Universal / low level
- Up to 3x 1:1 appointment
- Sign posting and copies of service support guides
- Continue check in for referral opportunities This will be for a 6 month contract with the option to extend for a maximum of an additional 6 months.
Resulting in the opportunity of this contract length being for 12 months.
Key facts
Contract
- Service
- Other health and social care
- Procurement type
- Standard
- Category
- Services
- Contract period
- Not specified - Not specified
- Lots
- 1
- Awarded to
- Ican Wellbring Group
- Number of suppliers
- 1
Procedure
- Notice type
- Award Notice
- Procurement method
- Limited
- Procedure
- Award procedure without prior publication of a call for competition
- Current stage
- Award
- Stages so far
- Award
- Published on
- Find a Tender Service
- Awardee scale
- SME
Values
- Contracts value
- £58,116
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Lots
- Cancelled
- Awards
- Active
- Contracts
- Active
References
- Find a Tender notice
- 037490-2025
- Open Contracting ID
- ocds-h6vhtk-05594c
- CPV code
- 85323000 - Community health services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Sunderland
- Town
- Sunderland
- Postcode
- SR5 3XB
- Electoral ward
- Castle
- Constituency
- Washington and Gateshead South
- Delivery area
- Cumbria
- Region
- North East
- Sub-region
- Sunderland
- Area
- Northumberland, Durham and Tyne & Wear
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- NHS North East and North Cumbria Integrated Care Board
- Category
- Services
- Address
- Sunderland, SR5 3XB · North East · England
Not stated in the notice: contact, phone.
Awarded supplier
- Supplier
- Ican Wellbring Group
- Awardee scale
- SME
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about North Cumbria Waiting Well Service - iCan
Who won the North Cumbria Waiting Well Service - iCan contract?
NHS North East and North Cumbria Integrated Care Board awarded the contract to Ican Wellbring Group on 31 March 2025.
How much is the North Cumbria Waiting Well Service - iCan contract worth?
The contract value is £58,116.
Who is the buyer for North Cumbria Waiting Well Service - iCan?
NHS North East and North Cumbria Integrated Care Board, based in Sunderland, North East.
Get ready for the next round
Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.
What to do next
- This contract has been awarded.
- A re-tender usually follows near the end.
- Build your evidence and case studies now.
- Keep your policies and training records current.
Bidding for contracts like this
Other tenders in Sunderland
- Orthotic services and products for South Tyneside and Sunderland NHS Foundation TrustSunderland
- Care and Support into Extra Care Schemes 1Sunderland
- Provision of Personal Care and Nursing Care within a Care HomeSunderland
- Care and Support Services within Supported LivingSunderland
- Non-Emergency Patient Transport Service (NEPTS)Sunderland
- Sunderland Integrated Sexual Health ServiceSunderland
- 0-19 Public Health Services in SunderlandSunderland
- Support for those found Homeless with Complex Support NeedsSunderland
Browse by sector
- All open health and social care tendersThe full feed, updated every 30 minutes.
- Tender sectors we coverWhat each sector buys and how bids are scored.
- Supported living tendersSupport for adults in their own tenancies.
- Extra care tendersHousing with care staff on site.
- Reablement tendersShort-term help to regain everyday skills.
- Residential care and care home tendersCare home and nursing home beds.
- Domiciliary care tendersCare visits in people's own homes.
- Children and young people tendersChildren's homes, placements and short breaks.
Get help with your bid
- Health and social care tender writingWe write and review your bid.
- Guidance on managing a bidPlan a bid from notice to submission.
- Providers we have helped win contractsContracts our clients have won.
- What the Procurement Act 2023 changes for care tenders
- Book a consultation about this tenderTalk this tender through with us.