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AwardSocial work and related servicesCPV: 85100000

Provision of a Befriending Service

Waltham Forest
LIFELINE COMMUNITY PROJECTS
Published 25 Sept, 2025
Contract Value
£752,000
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The London Borough of Waltham Forest has completed the award stage for the 'Provision of a Befriending Service' tender within the social work and related services industry category. The agreement, valued at £723,200, was signed on 8th January 2025 and will provide services aimed at reducing social isolation for adults over 18. The project is situated in Waltham Forest, London, classified under region UKI53, and is executed through an open procurement procedure.

The tender was active from 12th September 2024, and bid submissions closed on 24th October 2024. The contract spans an initial period from 1st January 2025 to 31st December 2026 with potential extensions up to 31st December 2028. This contract presents significant business growth opportunities for organisations experienced in social services and health sectors, especially those fostering community welfare and client-focused outreach programmes.

Businesses looking to expand their social service offerings in collaboration with local authorities and health organisations will be well-positioned to compete. The procurement method encourages electronic submissions and selects providers based on quality, social value, and price, making it ideal for SMEs like LifeLine Community Projects, the awarded supplier, which can leverage their expertise in community projects and volunteer engagement to enhance service delivery and outcomes.

Notice Description

The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes:

  • Reduce experience of loneliness/social isolation
  • Increase the independence of individuals
  • Support individuals to increase their resilience
  • Help to build positive connections and networks
  • Support mental & physical wellbeing
  • Increase the diversity of volunteer characteristics and experience to support befriending needs.
Lot Information1 Lot
1Untitled Lot
Cancelled

The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes: * Reduce experience of loneliness/social isolation * Increase the independence of individuals * Support individuals to increase their resilience * Help to build positive connections and networks * Support mental & physical wellbeing * Increase the diversity of volunteer characteristics and experience to support befriending needs.

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-049a5b
Publication Source
Find A Tender Service
Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Awardee Scale
SME
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
£752,000
Lots Value
£752,000
Awards Value
Not specified
Contracts Value
£723,200

The contract period is two years.

Key Dates

Publication, submission, and award timeline

Tender

12 Sep 2024 at 13:04

Tender Notice

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority

Buyer organisation and contact details

LBO
LONDON BOROUGH OF WALTHAM FOREST
Services
Contact Name
Ms Gemma Edwards
LONDON
E17 4JF
London
England
TLI5 Outer London - East and North East

Awarded Supplier

Supplier who was awarded this contract

LC
LIFELINE COMMUNITY PROJECTSAwarded
SME
View Profile
Number of Suppliers
1
Awards Value
Not specified

Documents & Links

External resources and data downloads

Open Contracting Data Standard (OCDS)
OCDS RecordID: ocds-h6vhtk-049a5b

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

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