Provision of a Befriending Service
Overview
Summary, notice description and lot information
The London Borough of Waltham Forest has completed the award stage for the 'Provision of a Befriending Service' tender within the social work and related services industry category. The agreement, valued at £723,200, was signed on 8th January 2025 and will provide services aimed at reducing social isolation for adults over 18. The project is situated in Waltham Forest, London, classified under region UKI53, and is executed through an open procurement procedure.
The tender was active from 12th September 2024, and bid submissions closed on 24th October 2024. The contract spans an initial period from 1st January 2025 to 31st December 2026 with potential extensions up to 31st December 2028. This contract presents significant business growth opportunities for organisations experienced in social services and health sectors, especially those fostering community welfare and client-focused outreach programmes.
Businesses looking to expand their social service offerings in collaboration with local authorities and health organisations will be well-positioned to compete. The procurement method encourages electronic submissions and selects providers based on quality, social value, and price, making it ideal for SMEs like LifeLine Community Projects, the awarded supplier, which can leverage their expertise in community projects and volunteer engagement to enhance service delivery and outcomes.
The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes:
- Reduce experience of loneliness/social isolation
- Increase the independence of individuals
- Support individuals to increase their resilience
- Help to build positive connections and networks
- Support mental & physical wellbeing
- Increase the diversity of volunteer characteristics and experience to support befriending needs.
The service will deliver a minimum of 190 active befriending matches a year. The Service will collaborate with the existing LBWF, Health and VCSE organisations to support the wellbeing of clients to reduce so isolation and meet client goals to build independence and resilience. The service is targeted at those aged over 18 that are known to Adult Social Care and partner organisations to deliver the following outcomes: * Reduce experience of loneliness/social isolation * Increase the independence of individuals * Support individuals to increase their resilience * Help to build positive connections and networks * Support mental & physical wellbeing * Increase the diversity of volunteer characteristics and experience to support befriending needs.
Procurement Classification
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Contract Values
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The contract period is two years.
Key Dates
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Notice Status
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Contracting Authority
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Awarded Supplier
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Documents & Links
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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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