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Awarded· 21 Mar 2025

PSR Direct Award C - 111 for Mental Health Services

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust · Newcastle upon Tyne, North East

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust has awarded PSR Direct Award C - 111 for Mental Health Services. It is a contract for other health and social care in Newcastle upon Tyne.

Source: Find a Tender, published 2 May 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Everyturn Services

  2. 2025

    Award notice published

    Award Notice · 12:10

    View notice
  3. 2025

    Tender notice updated

    Tender Notice · 16:34

    View notice
01

About this tender

In brief

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust has awarded PSR Direct Award C - 111 for Mental Health Services. It is a contract for other health and social care in Newcastle upon Tyne. The contract went to Everyturn Services. It was awarded on 21 March 2025. The contract value is £384,000.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 2 May 2025. The notice number is 018919-2025. The OCDS ID is ocds-h6vhtk-04ff9c.

Summary of the contracting process

The procurement process involves a direct award contract for mental health services under the title "PSR Direct Award C - 111 for Mental Health Services," executed by the Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. This initiative falls under the services category, specifically health services, and aims to deliver dial 111 mental health support across the Cumbria, Northumberland, and Tyne and Wear regions in the United Kingdom.

The procurement stage is in the award process, with the contract having been signed on 21st March 2025. Services are set to be provided from 1st April 2025 to 31st March 2027, with an option to extend for up to two additional years.

The contract, valued at an annual figure of £192,000, was awarded through a direct award process in accordance with the Health Care Services Provider Selection Regime Regulations 2023, with no prior competitive call for competition required. This tender presents growth opportunities for small to medium enterprises (SMEs), particularly those experienced in delivering healthcare services tailored to public health needs, specifically in mental health support.

Everyturn Services Limited, identified as an SME, has been named as the supplier, exemplifying the potential for smaller businesses to secure significant partnerships within the public sector health service landscape.

The notice in full

Dial 111 for Mental Health Services

Lots (1)

  1. 01

    Lot 1Cancelled

    Contract award notice for PSR Direct Award C - 111 for Mental Health. Additional information: This is a Provider Selection Regime (PSR) intention to award notice under Direct Award Process C. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023.

    For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by midnight on 21/04/2025 via email to: gill.keane@cntw.nhs.uk

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Everyturn Services
Number of suppliers
1

Procedure

Notice type
Tender Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Tender, Award
Published on
Find a Tender Service
Awardee scale
SME

Values

Contracts value
£384,000

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
018919-2025
Open Contracting ID
ocds-h6vhtk-04ff9c
CPV code
85100000 - Health services
CPV division
85 - Health and social work services
03

Location

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust is based in Newcastle upon Tyne. The area the service covers can be wider, so check the notice and the lots.
Local authority
Newcastle upon Tyne
Town
Newcastle upon Tyne
Postcode
NE3 3XT
Electoral ward
Fawdon & West Gosforth
Constituency
Newcastle upon Tyne North
Region
North East
Sub-region
Tyneside
Area
Northumberland, Durham and Tyne & Wear
Country
England
04

Buyer and supplier

Contracting authority

Organisation
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Category
Services
Contact
Gillian Keane
Address
Gosforth, NE3 3XT · North East · England

Not stated in the notice: phone.

Awarded supplier

Supplier
Everyturn Services
Awardee scale
SME
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about PSR Direct Award C - 111 for Mental Health Services

Who won the PSR Direct Award C - 111 for Mental Health Services contract?

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust awarded the contract to Everyturn Services on 21 March 2025.

How much is the PSR Direct Award C - 111 for Mental Health Services contract worth?

The contract value is £384,000.

Who is the buyer for PSR Direct Award C - 111 for Mental Health Services?

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust, based in Newcastle upon Tyne, North East. The named contact is Gillian Keane.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. A re-tender usually follows near the end.
  3. Build your evidence and case studies now.
  4. Keep your policies and training records current.