Awarded· 28 Nov 2024
Substance Misuse Telephone Helpline
Surrey County Council · Reigate and Banstead, South East
Surrey County Council has awarded Substance Misuse Telephone Helpline. It is a contract for other health and social care in Reigate and Banstead.
Source: Find a Tender, published 28 Feb 2025. Details are refreshed every 30 minutes.
Key dates
2024
Contract awarded
Surrey Drug and Alcohol Care
2025
Award notice published
Award Notice · 17:10
View notice2025
Tender notice updated
Tender Notice · 11:38
View notice
About this tender
In brief
Surrey County Council has awarded Substance Misuse Telephone Helpline. It is a contract for other health and social care in Reigate and Banstead. The contract went to Surrey Drug and Alcohol Care. It was awarded on 28 November 2024. The contract value is £187,899.
It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 28 February 2025. The notice number is 007501-2025. The OCDS ID is ocds-h6vhtk-04dc03.
Summary of the contracting process
Surrey County Council has completed the procurement process for the "Substance Misuse Telephone Helpline," a service aimed at providing rehabilitation services within the main procurement category of services. The procurement followed the Provider Selection Regime (PSR) direct award process C, under the Health Care Services (Provider Selection Regime) Regulations 2023.
Key dates include the confirmation of the contract award on 18 February 2025, with the contract set to start on 1 March 2025 and end on 31 March 2030. The total contract value is £187,899. The helpline will be available to the entire adult population of Surrey, headquartered in Reigate, UKJ26 region.
By offering a range of contact points including telephone, SMS, and online platforms, the service enhances its accessibility and integration within the wider health and social care system.
The notice in full
This is PSR direct award C procedure.
Lots (1)
- 01
Lot 1Cancelled
It is intended to award a contract to an existing provider following direct award process C for the provision of Substance Misuse Telephone Helpline. The contract will be awarded for the period of 3 years with available option to extend for 2 years.
Key facts
Contract
- Service
- Other health and social care
- Procurement type
- Standard
- Category
- Services
- Contract period
- Not specified - Not specified
- Lots
- 1
- Awarded to
- Surrey Drug and Alcohol Care
- Number of suppliers
- 1
Procedure
- Notice type
- Tender Notice
- Procurement method
- Limited
- Procedure
- Award procedure without prior publication of a call for competition
- Current stage
- Award
- Stages so far
- Tender, Award
- Published on
- Find a Tender Service
- Awardee scale
- Large
Values
- Contracts value
- £187,899
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Lots
- Cancelled
- Awards
- Active
- Contracts
- Active
References
- Find a Tender notice
- 007501-2025
- Open Contracting ID
- ocds-h6vhtk-04dc03
- CPV code
- 85312500 - Rehabilitation services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Reigate and Banstead
- Town
- Redhill
- Postcode
- RH2 8EF
- Electoral ward
- South Park & Woodhatch
- Constituency
- Reigate
- Delivery area
- Surrey, East and West Sussex
- Region
- South East
- Sub-region
- East Surrey
- Area
- Surrey, East and West Sussex
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- Surrey County Council
- Category
- Services
- Contact
- Andrew Clarke
- Phone
- +44 3456009009
- Address
- Reigate, RH2 8EF · South East · England
Awarded supplier
- Supplier
- Surrey Drug and Alcohol Care
- Awardee scale
- Large
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about Substance Misuse Telephone Helpline
Who won the Substance Misuse Telephone Helpline contract?
Surrey County Council awarded the contract to Surrey Drug and Alcohol Care on 28 November 2024.
How much is the Substance Misuse Telephone Helpline contract worth?
The contract value is £187,899.
Who is the buyer for Substance Misuse Telephone Helpline?
Surrey County Council, based in Reigate and Banstead, South East. The named contact is Andrew Clarke, on +44 3456009009.
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