Technology Enabled Care Mobile Responder Services 2025

West Sussex County Council, a public authority operating at a sub-central government level, has completed the procurement process for the "Technology Enabled Care Mobile Responder Services 2025," which is intended to provide support for older and disabled people living independently in their homes. This service is vital for enhancing health, wellbeing, and independence in the West Sussex region, specifically across UKJ27 and UKJ28. The procurement was conducted through a direct method below the threshold without competition, classified under light-touch regime services with the relevant CPV code 85000000 for health and social work services.

The contract was awarded to BDS (Northern) Ltd, a small to medium-sized enterprise, on 25 July 2025 and covers a period from 8 August 2025 to 31 July 2027, with an option for a 12-month extension, bringing the potential end date to 31 July 2028. The gross contract amount is reported as £648,000. This contract presents significant opportunities for businesses specialising in technology-enabled care and mobile response services to expand their operations.

Companies already established in the health and social care industry, particularly those capable of scaling to meet local authority needs, stand to gain from similar tenders or partnerships. The focus on supporting older and disabled individuals aligns with ongoing public sector objectives to foster independent living, which can lead to an increased demand for innovative solutions in this sector. Businesses capable of offering unique or enhanced services in line with this tender could leverage such opportunities to achieve strategic growth in the public healthcare domain.