Technology Enabled Care Service
Overview
Summary, notice description and lot information
Westmorland and Furness Council has commenced the planning stage for a procurement process concerning the provision of a Technology Enabled Care Service. This initiative aims to implement a modern alarm response service leveraging new digital technologies for residents within Westmorland and Furness, supporting their independence and wellbeing. The procurement falls under the industry categories of Medical aids and Social work-related services, with its implementation across the UKD12 region.
An open procedure will be used for the procurement process, which is scheduled to take place from 1st July 2026 to 30th June 2029, with an estimated contract value of £2,854,000. Noteworthy dates include a planned future notice on 1st September 2025. This tender offers an excellent opportunity for businesses specialising in technology-enabled care, medical aids, and social work services to expand their offerings and enhance community care.
The procurement is particularly suitable for small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), providing an inclusive platform for diverse enterprises to propose innovative solutions. By engaging in this project, businesses can collaborate on developing integrated care solutions that reduce risks, improve long-term condition management, and promote the use of assistive technology in community housing, thereby contributing to the enhancement of care services within the public sector.
Westmorland and Furness Council are publishing this notice to advise are considering the re-commissioning and procurement intentions for a Technology Enabled Care Service (TEC) to enable an alarm response service for the residents of Westmorland & Furness. The aim of this service is to make full use of new digital technologies to provide the best possible TEC service and experience for the people of Westmorland and Furness. Considerations are as follows: Commission a Technology Enabled Care Service that:
- Delivers a real time and life critical care monitoring service.
- Utilises new and improved technologies, as they are developed.
- Supports self-management of wellbeing.
- Plan and intervene to minimise the impact of the digital switchover.
- Ensure all devises are interoperable and use open standards.
- Prevents need from arising or escalating.
- Enable people to regain skills, using TEC during their period of reablement, and when coming out of hospital.
- Routinely collect and analyse TEC care data and evidence what works, as part of service planning, improvement and delivery.
- Target funding and investment in new ways of working, new models of care and innovative TEC.
- May include a Carers' Contingency Plan Service
- Develops a strength based approach that promote people's independence enabling people to become more independent and feel safe and secure (as far as possible) in their own home and in the wider community.
- Work in Partnership in an integrated way with practitioners to identify new solutions that reduce risks and increases independence.
- Continues growth of the Council's Prevention Strategies.
- Support informal carers in their caring role and thus reduce the risk of carer breakdown.
- Develop an integrated approach to application of Assistive Technology and Environmental monitoring.
- Have an extended range of equipment solutions that are not limited to a single supplier and remains flexible throughout the lifetime of the contract.
- Encourage use of Telecare and Assistive Technology in extra care housing, supported living and care homes.
- To support people to manage long-term conditions
N/A
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The contract period is three years.
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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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