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AwardAmbulance servicesCPV: 60130000

Transportation and Travel Services for Health

Dacorum
Published 24 Sept, 2025
Contract Value
£1,500,000,000
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The NHS Shared Business Services Limited is overseeing a comprehensive procurement process for the "Transportation and Travel Services for Health" under the framework code SBS10513. This tender is centred on providing ambulance services, classified under CPV code 85143000, with an emphasis on both emergency and non-emergency transport across the United Kingdom. The contract is in the tender update stage, with significant amendments recently made to adjust framework timelines.

The framework agreement is set to commence on 29th September 2025 and will run until 28th September 2027, initially spanning two years with the possibility of two additional 12-month extensions. The contract's projected lifetime value is £1.5 billion, with NHS Shared Business Services nearing the award decision stage, following an open procurement method under the Provider Selection Regime (PSR) Regulations 2023. This procurement offers robust opportunities for businesses specialising in healthcare transportation services, particularly those equipped to deliver specialised vehicle transport for various patient needs, from high dependency to bariatric and mental health transport.

SMEs and large suppliers alike are encouraged to participate, provided they meet the framework's requisites including CQC accreditation and enhanced DBS checks where applicable. The framework's open procedure allows for a competitive environment where businesses can leverage quality, innovation, and social value to enhance their offerings. By engaging in this tender, businesses not only gain access to NHS Shared Business Services' extensive network but also stand to significantly expand their footprint in the public healthcare sector.

Notice Description

NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) - existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework/Dynamic Purchasing System (DPS). NHS Shared Business Services Limited (NHS SBS) has put in place a Framework Agreement for the provision of Transportation and Travel Services for Health and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations.

Approved Organisations are NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) or any combined authority, integrated care board, local authority, NHS England, NHS foundation trust, NHS trust or any other body listed as a "relevant authority" in the National Health Service Act 2006, which the Authority authorises to use the resulting Framework. These organisations, for the purpose being a principal to the framework agreement under the Health Care Services (Provider Selection Regime) Regulations are identifiable on the list of Approved Organisations and may be added to from time to time. Our Approved Organisation list can be found on: sbs.nhs.uk/services/framework-agreements-categories/ The framework includes: Lot 1 - High Dependency Transport Lot 2 - Specialist Vehicle Transport Lot 2a - Bariatric Transport Lot 2b - Secure Mental Health Transport Lot 2c - Paediatric and Neonatal Transport Lot 2d - Palliative and End of Life Transport Lot 2e - Sitting and Wheelchair Transport Lot 2f - Stretcher Vehicle Transport Lot 3 - Non-Emergency Patient Transport Managed Service Lot 4 - Transportation Marketplace

Lot Information12 Lots
1High Dependency Transport
Cancelled

A framework that allows NHS organisations and other public sector bodies to purchase Non-Emergency Patient Transport Services.

2Non-Emergency Patient Transport Services (NEPTS)
Planned

This lot will deliver a sufficient booking system and the ability to dispatch vehicles covering a variety of mobility from walking patients to wheelchairs and stretchers. Suppliers must be CQC registered. Additional information: Award Criteria Quality criterion - Name: Quality / Weighting: 50% Quality criterion - Name: Social Value / Weighting: 20% Commercial (Price) - Weighting: 30%

3Non-Emergency Patient Transport Managed Service
Cancelled

Providers awarded onto this lot must have the ability to cover and manage all the scope of Lots 1 and 2: * High Dependency Transport * Bariatric Transport * Secure Mental Health Transport * Paediatric and Neonatal Transport * Palliative and End of Life Transport * Sitting and Wheelchair Accessible Transport * Stretcher Vehicle Transport Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

4Non-Emergency Patient Transport Managed Service
Cancelled

Providers awarded onto this lot must provide an online cloud-based platform for Contracting Authorities to book and manage their transportation services, including but not limited to Patient Transport Services (as per Lots 1-3). The awarded provider must have a supply chain of transportation providers that can fulfil the above requirements. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

5Taxi Services
Planned

This lot will deliver a nationwide taxi service for patient transport and NHS staff transport where relevant. The service will include cars and minibuses and trained drivers who can assist passengers. Additional information: Award Criteria Quality criterion - Name: Quality / Weighting: 50% Quality criterion - Name: Social Value / Weighting: 20% Commercial (Price) - Weighting: 30%

6Corporate Travel
Planned

This lot will deliver a platform for contracting authorities to book and manage their corporate travel requirements including rail, hotel, and conference management. Additional information: Award Criteria Quality criterion - Name: Quality / Weighting: 50% Quality criterion - Name: Social Value / Weighting: 20% Commercial (Price) - Weighting: 30%

7Bariatric Transport
Cancelled

Bariatric Transport refers to the short or long-distance transportation of bariatric patients. A bariatric patient (larger person) can be defined as anyone regardless of age, who has limitations in health and social care due to their weight, physical size, shape, width, health, mobility. Bariatric transportation providers are typically required to have two ambulance care assistants, who must be certified in first aid through an Accredited Ambulance Care Assistant Course, with a regulated body. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

8Secure Mental Health Transport
Cancelled

Secure Mental Health transport relates to safe transportation of mental health patients. It is anticipated that patients may present with complex presentations i.e. physically violent, aggressive, and detained under a section of the Mental Health Act. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

9Paediatric and Neonatal Transport
Cancelled

Paediatric and Neonatal transport is defined as the specialised transportation of critically unwell children and infants. It is foreseen that this service will include: * Out of hospital care * Emergency retrievals * Planned transfers/repatriation Bidders are typically required to have two ambulance care assistants, who must be certified in first aid through an Accredited Ambulance Care Assistant Course. Blue lights may be required due to the nature of referrals. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

10Palliative and End of Life Transport
Cancelled

Palliative and End of Life transport refers to the specialised transport of patients who are nearing the end of their life or require palliative care during transport. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

11Sitting and Wheelchair Transport
Cancelled

Sitting and Wheelchair Accessible Ambulances are designed for patients who can sit upright or use a wheelchair. This service is required to have one or two members of staff. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

12Stretcher Vehicle Transport
Cancelled

Stretcher Vehicle Transport is designed for patients who are unable to sit up or require lying down during Transport. Generally, it is required to have two ambulance care assistants, who must be certified in first aid through an Accredited Ambulance Care Assistant Course, with a regulated body. Bidders will deliver all the mandatory requirements as detailed in the Specification section of the Framework Agreement. Additional information: This is a Provider Selection Regime (PSR) Contract Notice. The awarding of this contract is subject to Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-0452d3
Publication Source
Find A Tender Service
Notice Type
Planning Notice
Procurement Type
Dynamic, Framework
Procurement Category
Services
Procurement Method
Open
Awardee Scale
Large, SME
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
£1,500,000,000
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,937,500,000

Contract duration information not available.

Key Dates

Publication, submission, and award timeline

Tender

18 Nov 2024 at 14:08

Tender Notice

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Cancelled, Planned
Awards Status
Active
Contracts Status
Active

Contracting Authority

Buyer organisation and contact details

NSB
NHS SHARED BUSINESS SERVICES LIMITED
Services
Contact Name
Ebony Armitage
HEMEL HEMPSTEAD
HP2 7AH
East
England
TLH2 Bedfordshire and Hertfordshire

Awarded Supplier

Supplier who was awarded this contract

?
Not specifiedAwarded
Large, SME
View Profile
Number of Suppliers
33
Awards Value
Not specified

Documents & Links

External resources and data downloads

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