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Awarded· 27 Jan 2025

Children & Young Peoples Online Counselling and Support in Liverpool

NHS Cheshire and Merseyside Icb · Warrington, North West

NHS Cheshire and Merseyside Icb has awarded Children & Young Peoples Online Counselling and Support in Liverpool. It is a contract for other health and social care in Warrington.

Source: Find a Tender, published 28 Apr 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Kooth Digital Health

  2. 2025

    Award notice published

    Award Notice · 10:50

    View notice
  3. 2025

    Tender notice updated

    Tender Notice · 14:47

    View notice
01

About this tender

In brief

NHS Cheshire and Merseyside Icb has awarded Children & Young Peoples Online Counselling and Support in Liverpool. It is a contract for other health and social care in Warrington. The contract went to Kooth Digital Health. It was awarded on 27 January 2025. The contract value is £264,480.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 28 April 2025. The notice number is 017385-2025. The OCDS ID is ocds-h6vhtk-04ea06.

Summary of the contracting process

The public procurement process for the "Children & Young People's Online Counselling and Support in Liverpool" is being conducted by NHS Cheshire and Merseyside ICB. This service is classified as a health service and falls under the category of services procurement. Located in Liverpool, the initiative is aimed at providing 24/7 online counselling and support to individuals aged 10-25.

The contract has been awarded to the incumbent provider, Kooth Digital Health Ltd, under the Provider Selection Regime Regulations 2023, with a limited procurement method that involves a direct award procedure without prior publication of a call for competition. The contract commenced on 1 April 2025 and is set to conclude on 31 March 2025, with a total annual value of £264,480.

The focus on improving access and reducing health inequalities also underscores the importance of providers who can offer high-quality, sustainable, and innovative services that align with the objectives of the NHS Cheshire and Merseyside ICB. As the contract involves a direct award without a competitive bidding process, existing providers who can demonstrate compliance and meet the specified criteria are likely to maintain their advantage.

The notice in full

This is an online counselling and support service for children and young people aged 10-25 in Liverpool. The service is available 24 hours a day, 365 days a year and enables individuals to access support directly via a qualified counsellor as well as access information and articles on mental health and social issues.

Lots (1)

  1. 01

    Lot 1Cancelled

    NHS Cheshire and Merseyside - Liverpool Place intend to award a 1 year contract via Direct Award C to the incumbent provider to deliver online counselling and support to 10-25 year olds in Liverpool. The contract will start on 1 April 2025, expire on 31 March 2025 and has an annual contract value of PS264,480 (plus any NHS uplift)

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Kooth Digital Health
Number of suppliers
1

Procedure

Notice type
Tender Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Tender, Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£264,480

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
017385-2025
Open Contracting ID
ocds-h6vhtk-04ea06
CPV code
85100000 - Health services
CPV division
85 - Health and social work services
03

Location

NHS Cheshire and Merseyside Icb is based in Warrington. The area the service covers can be wider, so check the notice and the lots.
Local authority
Warrington
Town
Warrington
Postcode
WA1 1QY
Electoral ward
Bewsey and Whitecross
Constituency
Warrington South
Delivery area
Liverpool
Region
North West
Sub-region
Warrington
Area
Cheshire
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS Cheshire and Merseyside Icb
Category
Services
Contact
Ruth Waldron
Address
Warrington, WA1 1QY · North West · England

Not stated in the notice: phone.

Awarded supplier

Supplier
Kooth Digital Health
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Children & Young Peoples Online Counselling and Support in Liverpool

Who won the Children & Young Peoples Online Counselling and Support in Liverpool contract?

NHS Cheshire and Merseyside Icb awarded the contract to Kooth Digital Health on 27 January 2025.

How much is the Children & Young Peoples Online Counselling and Support in Liverpool contract worth?

The contract value is £264,480.

Who is the buyer for Children & Young Peoples Online Counselling and Support in Liverpool?

NHS Cheshire and Merseyside Icb, based in Warrington, North West. The named contact is Ruth Waldron.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. A re-tender usually follows near the end.
  3. Build your evidence and case studies now.
  4. Keep your policies and training records current.

More children and young people tenders from councils and the NHS are listed on our sector page, with what commissioners score and how to prepare a bid.