Children & Young Peoples Online Counselling and Support in Liverpool

The public procurement process for the "Children & Young People's Online Counselling and Support in Liverpool" is being conducted by NHS Cheshire and Merseyside ICB. This service is classified as a health service and falls under the category of services procurement. Located in Liverpool, the initiative is aimed at providing 24/7 online counselling and support to individuals aged 10-25.

The contract has been awarded to the incumbent provider, Kooth Digital Health Ltd, under the Provider Selection Regime Regulations 2023, with a limited procurement method that involves a direct award procedure without prior publication of a call for competition. The contract commenced on 1 April 2025 and is set to conclude on 31 March 2025, with a total annual value of £264,480. This tender presents opportunities for organisations specialising in online health services, particularly those providing mental health support for young individuals.

Businesses with expertise in digital health delivery, integration, collaboration, and innovation would find themselves well-positioned to compete for such contracts. The focus on improving access and reducing health inequalities also underscores the importance of providers who can offer high-quality, sustainable, and innovative services that align with the objectives of the NHS Cheshire and Merseyside ICB. As the contract involves a direct award without a competitive bidding process, existing providers who can demonstrate compliance and meet the specified criteria are likely to maintain their advantage.