Merton Community Dementia services
Overview
Summary, notice description and lot information
The London Borough of Merton is inviting bids for the provision of Community Dementia Services, under an open tender process. This seven-year contract, valued at £2,400,000, is part of an initiative to support dementia sufferers and their families within the community. The project will follow a 'Hub and Spoke' model, providing vital information, support, and education throughout the borough, encompassing services like peer support, volunteering, and befriending, but excluding personal care.
The primary focus of this tender falls under the Health and Social Work Services category, with electronic submissions being accepted in English by 6th November 2025. The expected commencement date for the contract is 1st April 2026, running until the end of March 2033. This procurement presents an excellent opportunity for businesses specialising in community-based health and social services to demonstrate innovation and expertise in supporting individuals living with dementia.
Ideal candidates would be entities capable of offering holistic support and collaboration through diverse activities geared towards enhancing the quality of life for dementia patients and their carers. Engaging with this tender could significantly bolster a provider's portfolio and further their mission in aligning with Merton's vision of becoming a Dementia Friendly Borough. The process favours those with a strong emphasis on quality and social value, thus encouraging businesses committed to substantial community impact to participate.
The London Borough of Merton is seeking an experienced, knowledgeable and innovative Provider to deliver a 7-year Community Dementia Service contract. The service aims to enable residents living with dementia and their families/carers to be able to live as independently as possible, for as long as possible. It will be delivered through a 'Hub and Spoke' model from the Merton Memory Hub and at venues across the borough, which includes consideration of provision of home visits and support closer to home.
The service will provide timely information, advice, support and education to people with dementia and their carers, helping them navigate the pathways to support, through wellbeing assessment and casework. Through the delivery of activities, peer support, volunteering and befriending services, the Provider will be a key partner for the Merton Dementia Action Alliance which is taking action to make Merton a Dementia Friendly Borough. Bidders should be aware this is not a personal care contract - there is no formal personal care element (the service is not residential care, domiciliary care, respite or a day centre service), however the service will support those at all stages of their dementia journey.
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The contract period is seven years.
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