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PlanningMiscellaneous health servicesCPV: 66520000

Primary Care Support Services

Leeds
Published 22 May, 2025
Contract Value
£350,000,000
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

NHS England, based in Leeds, is undertaking preliminary market engagement to procure Primary Care Support Services, specifically focusing on Administration Services. This initiative, classified under administrative healthcare and related services, aims to streamline primary care delivery across England, including payment, registration, and medical records administration. The procurement process is currently in the planning stage, with key activities and engagement details scheduled on May 22, 2025.

Interested suppliers are invited to participate in an online webinar on June 3, 2025, with registration closing by noon on June 2, 2025. The tender provides opportunities for businesses that can deliver administrative and back-office functions to establish a long-term working relationship. This procurement offers a promising avenue for business growth, particularly for small and medium-sized enterprises (SMEs) skilled in administrative healthcare services and related IT solutions.

The tender spans crucial industry categories such as healthcare administration, pension services, and accounting, with a projected contract value of £350 million. Given the comprehensive nature of these support services, businesses that excel in efficient service delivery and can adapt to the evolving needs of primary care contractors, like GPs and pharmacists, will find this opportunity advantageous. The contract period is set to begin in September 2026 and extends up to August 2036, offering sustained business engagement for successfully competing suppliers.

Notice Description

NHS England are conducting pre-market engagement for Primary Care Support Services: Administration Services The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England aims to ensure more effective and efficient procurement processes and intends to engage early and widely with the market to allow opportunities to shape its requirements. The initial aim of the pre-tender market engagement is to make interested parties aware of upcoming tenders for Primary Care Support Services:

  • Service one: Administration Services Furthermore, NHS England is keen to use the responses to understand from the market whether there is adequate interest in the proposed procurement activity and whether the market will be in a position to bid for and deliver the specified services. Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The service lines that the current contract covers are:
  • Payment Services (GP, Ophthalmic & Pharmacy contractors)
  • GP Pensions Administration Services
  • Patient Registration Services
  • Medical Records Administrations and Movement Services
  • Medical and Controlled Stationary Supplies Delivery Services
  • National Performers Lists Administration Services
  • Pharmacy Market Entry Administration Services
Lot Information1 Lot
1Untitled Lot
Planned

N/A

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-051d21
Publication Source
Find A Tender Service
Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Awardee Scale
Not specified
Current Stage
Planning

Contract Values

Financial information and value estimates

Tender Value
£350,000,000
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

The contract period is seven years.

Key Dates

Publication, submission, and award timeline

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority

Buyer organisation and contact details

NEL
NHS ENGLAND, LEEDS
Services
Contact Name
Kaysha Maynard
LEEDS
LS1 4AP
Yorkshire and The Humber
England
TLE4 West Yorkshire

Awarded Supplier

Supplier who was awarded this contract

?
Not specifiedAwarded
Not specified
View Profile
Number of Suppliers
0
Awards Value
Not specified

Documents & Links

External resources and data downloads

Open Contracting Data Standard (OCDS)
OCDS RecordID: ocds-h6vhtk-051d21

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

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