Provision of a Hospital Care Navigator Service Supporting Patient Discharge

Kent Community Health NHS Foundation Trust is seeking to procure a service for the provision of a Hospital Care Navigator Service, aimed at supporting patient discharge. The service falls under the industry category of community health services (CPV code 85323000) and will be delivered across East Kent (UKJ44 region). The procurement process has advanced to the contract update stage, with the contract being awarded to Town and Country Housing.

Key dates for this procurement include the contract start date on 1 April 2025 and an anticipated end date on 30 September 2025. The awarded contract is valued at £86,757 and involves the integration of local services to reduce pressure on hospital emergency departments by ensuring patients receive appropriate care within the community.

Enterprises that can demonstrate strong community ties, efficient service delivery, and innovation in health and social care will find this contract beneficial for growth. The focus on reducing hospital admissions and enhancing service performance aligns well with organisations experienced in multi-agency collaboration and community care. Small to medium-sized enterprises (SMEs) and large organisations with a proven track record in similar healthcare initiatives could compete effectively for this business opportunity.