PSR Emergency Award - Provision of Urgent Care Response Services in East Kent
Overview
Summary, notice description and lot information
The procurement process conducted by KENT COMMUNITY HEALTH NHS FOUNDATION TRUST for the provision of urgent care response services in East Kent has been completed. The tender, titled "PSR Emergency Award - Provision of Urgent Care Response Services in East Kent," was awarded as part of an urgent community initiative aimed at delivering care to patients at home. This service falls under the 'services' industry category and was executed via a direct procurement method, which was below the threshold and did not involve competition.
Located in Ashford, United Kingdom, the project started on 27th October 2025 and will run until 31st March 2026. The contract was awarded to Thanet Health CIC, indicating a swift process due to the emergency nature of this service. This tender represents a significant opportunity for businesses specialising in community health services, particularly those with capabilities in providing rapid response care.
Companies equipped to deliver comprehensive health and social care can leverage such contracts to expand their footprint in public health service delivery. Particularly, large-scale or community-oriented enterprises, as seen with Thanet Health CIC, which are well-positioned to manage urgent care demands, are likely to find this sector lucrative for growth. Engaging in such tenders allows businesses to establish a strong portfolio in public sector health services, potentially opening doors to further opportunities within the NHS network and similar organisations.
Urgent community response teams to provide urgent care to people in their homes which helps to avoid hospital admissions and enable people to live independently for longer. Through these teams, older people and adults with complex health needs who urgently need care, can get fast access to a range of health and social care professionals within two hours. This includes access to physiotherapy and occupational therapy, medication prescribing and reviews, and help with staying well-fed and hydrated.
The Authority did not have sufficient time to undertake a comprehensive competitive procurement process, including the consequential off-boarding of the incumbent provider and onboarding of an alternative provider, should the incumbent not have been successful. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award.
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