PSR - Direct Award C - Provision of Urgent Care Response Services in East Kent
Overview
Summary, notice description and lot information
The procurement process for the "Provision of Urgent Care Response Services in East Kent" is spearheaded by the Kent Community Health NHS Foundation Trust. This contract is classified under community health services and falls within the services industry category. The procurement was initially planned to begin on the 27th of October 2025, concluding on the 31st of March 2026.
However, the direct award process under the Provider Selection Regime (PSR) has been abandoned following an internal review, which determined the route was inappropriate. The procurement involved a limited method without a prior call for competition, initially signalled by an intention to award notice under the PSR regulations 2023, with the original intention of awarding the contract to Thanet Health CIC. This contract would have been an excellent opportunity for businesses within the healthcare sector, particularly those offering community health services suitable for urgent care.
The contract's scope demands a quick access solution to a breadth of health and social care professionals, including physiotherapy and occupational therapy services. Businesses with capabilities in providing rapid-response healthcare, medication management, and support for independent living would have been prime contenders. However, given the abandonment of this award intention, other healthcare providers might now have the opportunity to prepare for potential future tendering possibilities if the Trust revisits this procurement need.
Urgent community response teams to provide urgent care to people in their homes which helps to avoid hospital admissions and enable people to live independently for longer. Through these teams, older people and adults with complex health needs who urgently need care, can get fast access to a range of health and social care professionals within two hours. This includes access to physiotherapy and occupational therapy, medication prescribing and reviews, and help with staying well-fed and hydrated.
The proposed contract will start on 27th October 2025 and end on 31st March 2026.
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR The proposed contract will start on 27th October 2025 and end on 31st March 2026. Additional information: The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.
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