Safe Haven Plus - Citizens Advice Bureau provision
Overview
Summary, notice description and lot information
Oxford Health NHS Foundation Trust is in the process of awarding a contract titled "Safe Haven Plus - Citizens Advice Bureau provision" under the industry category of health and social work services (CPV 85000000). The procurement is aimed at providing a dedicated worker to manage referrals and offer various advisory services in Buckinghamshire, classified under the services category. The tender follows a limited procurement method with an award procedure that bypasses the traditional publication of a call for competitive bids.
The contract, valued at approximately £45,360, was signed on 19th March 2025, with provisions for potential extensions until 31st August 2028. The procurement stage is at the award phase, and the standstill period has commenced, allowing representations to be submitted within eight working days. This tender offers significant opportunities for businesses specialising in health and social work services, particularly those with existing capabilities in providing advisory services such as benefits, debt, family, employment, housing, and consumer advice.
The contract is being awarded to Citizens Advice Buckinghamshire, a large and established provider. The selection criteria focus heavily on the quality and sufficiency of service provision, making this an attractive opportunity for businesses with relevant expertise and a proven track record. Companies capable of delivering high-quality advisory services and meeting stringent assessment criteria would be well-suited to compete in this and similar future tenders.
Dedicated worker to screen, accept or reject referrals made into Citizens Advice Bureau from Safe Haven. To conduct independent assessments of referrals into the service and offer a range of pathways to service users. To offer services including, but not limited to Benefits, Debt, Family, Employment, Housing and Consumer advice services.
Intending to award a contract to an existing provider following Direct Award Process C. Oxford Health considers that the existing provider is satisfying the existing contract and will likely satisfy the proposed new contract. Oxford Health assessed the provider's service provision with respect to the key decision making criteria as outlined in the PSR. Each of these criteria were assessed on a pass/fail basis by the award decision makers, and the existing provider passed each of the criteria.
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