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Coming up· published 24 Jan 2025

SEND Mediation and Disagreement Resolution

Norfolk County Council · Norwich, East

Norfolk County Council is planning SEND Mediation and Disagreement Resolution. It is a contract for other health and social care in Norwich.

Get help with this bidView the official noticeOCDS data

Source: Find a Tender, published 24 Jan 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Pipeline notice published

    Planning Notice · 09:59

    View notice

  2. 2025

    Tender notice expected

    Date given in the buyer's earlier notice

01

About this tender

In brief

Norfolk County Council is planning SEND Mediation and Disagreement Resolution. It is a contract for other health and social care in Norwich. The buyer has published an early notice. It gives providers time to prepare before the tender opens. The estimated value is £600,000.

Find a Tender published it on 24 January 2025. The notice number is 002473-2025. The OCDS ID is ocds-h6vhtk-04d5ee. Bids are made through the buyer's In-Tend portal.

Summary of the contracting process

Norfolk County Council is in the planning stage for a new procurement process titled "SEND Mediation and Disagreement Resolution." This process, under the industry category of Health and Social Work Services, will take place across Norfolk, covering regions such as Breckland, Broadland, Great Yarmouth, King’s Lynn and West Norfolk, North Norfolk, Norwich, and South Norfolk. The market engagement event is scheduled for 10th February 2025 via MS Teams.

Interested parties must register on In-Tend's e-procurement system. The current contract ends on 31st August 2025, with the new contract commencing on 1st September 2025. Key dates include the future notice date on 24th March 2025.

The service aims to provide voluntary, private, and confidential mediation for disputes related to Special Educational Needs and Disabilities (SEND). With a total value of £600,000 and support from both Norfolk County Council and NHS Norfolk and Waveney Integrated Care Board, this procurement is an ideal growth opportunity for businesses in the health and social work industry.

The notice in full

Norfolk County Council's (NCC) contract for the provision of SEND Mediation and Disagreement Resolution is due to end on 31st August 2025. The Council is currently scoping its requirements for a new contract to commence on 1st September 2025.

Lots (1)

  1. 01

    Lot 1Planned

    The Children and Families Act 2014 requires Mediation and Disagreement Resolution (MDR) services to be put in place by Local Authorities and health commissioners. Norfolk's MDR service is jointly commissioned between Norfolk County Council and NHS Norfolk and Waveney Integrated Care Board (ICB).Disagreement Resolution and Mediation is a voluntary, private and confidential process.

    The aim is to bring people together in a facilitated way to find solutions to their disagreements.It can save time and pressure for all involved and it can help re-build relationships that have broken down. Early resolution of disagreements benefits children, young people, parents, carers, institutions and professionals' party to the disagreement.

    • Mediation focuses on elements of an Education Health and Care Plan (EHCP) in education, social care or health. It is used at various stages of the process and is specifically linked to decisions about EHCP needs assessments and plans.
    • Disagreement Resolution focuses on any element of SEND provision, not just those who are being assessed for (or have) an EHCP.

    Additional information: The market engagement event will take place on Monday 10th February 2025 on MS Teams (this date may be subject to change). Interested parties will need to register their interest on In-Tend and a separate invite will be sent.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1

Procedure

Notice type
Planning Notice
Current stage
Planning
Stages so far
Planning
Published on
Find a Tender Service
Buyer's portal
In-Tend

Not stated in the notice: procurement method, awardee scale.

Values

Tender value
£600,000

Not stated in the notice: lots value, awards value, contracts value.

Status

Tender
Planned
Lots
Planned

Not stated in the notice: awards, contracts.

References

Find a Tender notice
002473-2025
Open Contracting ID
ocds-h6vhtk-04d5ee
CPV code
85000000 - Health and social work services; 85300000 - Social work and related services
CPV division
85 - Health and social work services
03

Location

Norfolk County Council is based in Norwich. The area the service covers can be wider, so check the notice and the lots.
Local authority
Norwich
Town
Norwich
Postcode
NR1 2DH
Electoral ward
Lakenham
Constituency
Norwich South
Delivery area
Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk
Region
East
Sub-region
Norwich and East Norfolk
Area
Norfolk
Country
England
04

Buyer

Contracting authority

Organisation
Norfolk County Council
Category
Services
Address
Norwich, NR1 2DH · East · England

Not stated in the notice: contact, phone.

05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about SEND Mediation and Disagreement Resolution

When will the SEND Mediation and Disagreement Resolution tender open?

Norfolk County Council has not yet given a date for the tender notice. An early notice is the time to answer any market engagement questions and gather the evidence a bid will need.

How much is the SEND Mediation and Disagreement Resolution contract worth?

The estimated value is £600,000.

Who is the buyer for SEND Mediation and Disagreement Resolution?

Norfolk County Council, based in Norwich, East.

How do I bid for SEND Mediation and Disagreement Resolution?

Register on the buyer's In-Tend portal, download the tender pack and check every condition of participation before you start writing. Care Sync Experts writes and reviews care tender bids from £1,500 + VAT.

Want help winning this tender?

We write and review care tender bids: quality answers, case studies and social value, checked against how the buyer scores before you submit.

What to do next

  1. Read the early notice in full.
  2. Answer any market engagement questions.
  3. Gather your evidence and case studies now.
  4. Check your policies are up to date.
  5. Watch for the tender notice.
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