Awarded· 27 Apr 2025
SystmOne Community Electronic Patient Record
East London NHS Foundation Trust · Tower Hamlets, London
East London NHS Foundation Trust has awarded SystmOne Community Electronic Patient Record. It is a contract for other health and social care in Tower Hamlets.
Source: Find a Tender, published 28 Apr 2025. Details are refreshed every 30 minutes.
Key dates
2025
Contract awarded
The Phoenix Partnership (leeds
2025
Award notice published
Award Notice · 15:44
View notice
About this tender
In brief
East London NHS Foundation Trust has awarded SystmOne Community Electronic Patient Record. It is a contract for other health and social care in Tower Hamlets. The contract went to The Phoenix Partnership (leeds. It was awarded on 27 April 2025. The contract value is £246,759.
It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 28 April 2025. The notice number is 017421-2025. The OCDS ID is ocds-h6vhtk-0508ab.
Summary of the contracting process
The recent procurement process, initiated on 28th April 2025 and led by the East London NHS Foundation Trust, pertains to the award of a contract for the continuation of the SystmOne Community Electronic Patient Record system. The procurement, classified under 'Health services' with the CPV code 85100000, underscores the strategic alignment with the Trust's digital strategy and the wider Integrated Care System (ICS) Digital strategy.
This process, located in the United Kingdom's London region (UKI42), has reached the award stage, with The Phoenix Partnership (Leeds) Ltd being the designated supplier. The procurement was conducted via a limited method, without prior publication of a call for competition, given its alignment with specified directives.
The notice in full
Our community services are aligned to the local GP clinical systems (EMIS in NEL, S1 in BLMK). Our mental health services use RiO which is aligned with NELFT in NEL ICS and several other MH Trusts across London. This is in alignment with our Trust digital strategy as well as the wider ICS Digital strategy.
We are already working with our neighbouring trusts on setting requirements for a join procurement in 2025/26 to deliver on the ICS systems convergence strategy
Building on the Trust's approved Digital Strategy, which is aligned to the organisation's strategic objectives, there is a programme underway to develop Technology Strategies. These follow on from the Trust's development of an overall Digital Strategy which set out the role of digital in supporting the Trust's clinical services and the broad direction of travel for building the infrastructure, systems, and services needed in the future.
We will be focussing our efforts on optimising our existing EPR systems. This programme will be in collaboration with our neighbouring trusts to ensure we are building on collective learning, so we all move towards a best of breed end state.
Lots (1)
- 01
Lot 1
Integrated Care System Strategy
Our community services are aligned to the local GP clinical systems (EMIS in NEL, S1 in BLMK). Our mental health services use RiO which is aligned with NELFT in NEL ICS and several other MH Trusts across London. This is in alignment with our Trust digital strategy as well as the wider ICS Digital strategy.
We are already working with our neighbouring trusts on setting requirements for a join procurement in 2025/26 to deliver on the ICS systems convergence strategy.
Aims and Objectives
Building on the Trust's approved Digital Strategy, which is aligned to the organisation's strategic objectives, there is a programme underway to develop Technology Strategies. These follow on from the Trust's development of an overall Digital Strategy which set out the role of digital in supporting the Trust's clinical services and the broad direction of travel for building the infrastructure, systems, and services needed in the future.
We will be focussing our efforts on optimising our existing EPR systems. This programme will be in collaboration with our neighbouring trusts to ensure we are building on collective learning, so we all move towards a best of breed end state.
Current service provider
The Trust intends to issue a VEAT Notice to inform potential suppliers of our decision to extend the contract with the Access Group. Extending the contract represents a financially prudent decision for the Trust, as it allows the Trust to continue benefiting from a system that is integral to the clinical operations while preparing for a transition in 2025/6.
Reason for Voluntary ex ante transparency notice
The publication of the VEAT notice allows a 10-day opportunity for the offer made by ACCESS GROUP in the provision of RIO software/system for the 30 months extension are 1. Providers to challenged and 2. ELFT to follow a two-year engagement with neighbouring trusts on setting requirements for a join procurement in 2026/26 to deliver on the ICS systems convergence strategy.
Additional information: A further extension Period of 24 months will be applied to the Contract dated 01/04/2018. This is in addition to the existing 24-month extension period.
Clause 1.2 of the Order form, reference SBS/15/CR/WAS/8387/27 and dated 01 April 2018, will be changed to include an additional 24-month Extension Period. Therefore, rather than a 24 months extension period, a 48-month extension applies, extending the contract to 31 March 2027.
No change to pricing but for the avoidance of doubt indexation will apply from 1 April 2023, in accordance with the contract and financial model - B17.
Key facts
Contract
- Service
- Other health and social care
- Procurement type
- Standard
- Category
- Services
- Contract period
- Not specified - Not specified
- Lots
- 1
- Awarded to
- The Phoenix Partnership (leeds
- Number of suppliers
- 1
Procedure
- Notice type
- Award Notice
- Procurement method
- Limited
- Procedure
- Award procedure without prior publication of a call for competition
- Current stage
- Award
- Stages so far
- Award
- Published on
- Find a Tender Service
- Awardee scale
- Large
Values
- Contracts value
- £246,759
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Awards
- Active
- Contracts
- Active
Not stated in the notice: lots.
References
- Find a Tender notice
- 017421-2025
- Open Contracting ID
- ocds-h6vhtk-0508ab
- CPV code
- 85100000 - Health services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Tower Hamlets
- Town
- East London
- Postcode
- E1 8DE
- Electoral ward
- Whitechapel
- Constituency
- Bethnal Green and Stepney
- Delivery area
- Tower Hamlets
- Region
- London
- Sub-region
- Tower Hamlets
- Area
- Inner London - East
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- East London NHS Foundation Trust
- Category
- Services
- Contact
- harpreet bhachu
- Address
- London, E1 8DE · London · England
Not stated in the notice: phone.
Awarded supplier
- Supplier
- The Phoenix Partnership (leeds
- Awardee scale
- Large
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about SystmOne Community Electronic Patient Record
Who won the SystmOne Community Electronic Patient Record contract?
East London NHS Foundation Trust awarded the contract to The Phoenix Partnership (leeds on 27 April 2025.
How much is the SystmOne Community Electronic Patient Record contract worth?
The contract value is £246,759.
Who is the buyer for SystmOne Community Electronic Patient Record?
East London NHS Foundation Trust, based in Tower Hamlets, London. The named contact is harpreet bhachu.
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