Awarded· 10 Mar 2025
HAC6118 Home Care Services (Domiciliary Care)
London Borough of Tower Hamlets · Tower Hamlets, Greater London
London Borough of Tower Hamlets has awarded HAC6118 Home Care Services (Domiciliary Care). It is a contract for home care and domiciliary care in Tower Hamlets.
Source: Find a Tender, published 13 Mar 2025. Details are refreshed every 30 minutes.
Key dates
2025
Contract awarded
2025
Award notice published
UK6 - Contract Award Notice · 14:20
View notice2025
Award notice published
UK5 - Transparency Notice · 11:07
View notice2025
Contract starts
2026
Contract ends
1 year after it starts
About this tender
In brief
London Borough of Tower Hamlets has awarded HAC6118 Home Care Services (Domiciliary Care). It is a contract for home care and domiciliary care in Tower Hamlets. It was awarded on 10 March 2025. The awarded value is £19,260,348. The contract runs from 31 March 2025 to 31 March 2026. It lasts 1 year.
It is run as a direct award. Find a Tender published it on 13 March 2025. The notice number is 009237-2025. The OCDS ID is ocds-h6vhtk-04ec94.
Summary of the contracting process
The London Borough of Tower Hamlets has completed the award stage for the HAC6118 Home Care Services (Domiciliary Care) procurement. The interim contracts have been awarded through a direct award procurement method to ensure service continuity amidst a detailed internal review. The procurement belongs to the services industry category and covers the provision of home care services to vulnerable residents in Tower Hamlets.
The awarded contracts are for an initial duration of twelve months starting on 1st April 2025, with the possibility of a twelve-month extension. Key suppliers include MIHOMECARE LIMITED, DIVERSITY HEALTH & SOCIAL CARE LIMITED, APASEN, EXCELCARE (HOME CARE DIVISION) LIMITED, and CARE SOLUTION BUREAU CIC, among others. The total contract value for Lot A is £15,408,279, with other lots varying around £7,704,139 each.
Large and SME home care providers experienced in delivering services to meet the needs of vulnerable adults can benefit from this procurement. The focus on quality service delivery that maximises independence and community connection can enhance service providers' reputations and expand their service portfolios.
The notice in full
London Borough of Tower Hamlets is entering into interim contracts for the continued provision of Home Care services (also known as Domiciliary Care) for the reasons as set out in this Notice.
The Council is seeking to ensure that people who live in Tower Hamlets and who have care and support needs receive high quality home care that promotes their wellbeing, values them as individuals and supports the outcomes that are important to them in their lives, maximise independence and connect them with their community.
The Council is undertaking a detailed internal review of the service delivery requirements to form the procurement strategy for the re-procurement for the delivery of these services in the Borough. Whilst that review is undertaken, the Council is putting in place interim contracts for the award of the services in order to ensure the continued and consistent delivery of these critical services to vulnerable residents.
A re-procurement exercise will be commenced following the conclusion of the Council's internal review, as further detailed in Section IV of this Notice. The interim contracts are being put in place for an initial duration of twelve (12) months, with an option to extend by up to an additional twelve (12) months whilst the internal review and re-procurement exercise is undertaken.
Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.
Key facts
Contract
- Service
- Domiciliary care
- Procurement type
- Standard
- Category
- Services
- Contract period
- 31 Mar 2025 to 31 Mar 2026 (1 year)
- Number of suppliers
- 5
Procedure
- Notice type
- UK6 - Contract Award Notice
- Procurement method
- Direct
- Procedure
- Direct award
- Current stage
- Award
- Stages so far
- Award
- Published on
- Find a Tender Service
- Awardee scale
- Large, SME
Values
- Awards value
- £19,260,348
Not stated in the notice: tender value, lots value, contracts value.
Status
- Tender
- Complete
- Lots
- Complete
- Awards
- Pending
Not stated in the notice: contracts.
References
- Find a Tender notice
- 009237-2025
- Open Contracting ID
- ocds-h6vhtk-04ec94
- CPV code
- 85312000 - Social work services without accommodation
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Tower Hamlets
- Town
- East London
- Postcode
- E1 1BJ
- Electoral ward
- Whitechapel
- Constituency
- Bethnal Green and Stepney
- Region
- Greater London
- Sub-region
- Tower Hamlets
- Area
- Inner London - East
- Country
- England
Buyer
Contracting authority
- Organisation
- London Borough of Tower Hamlets
- Category
- Services
- Address
- London, E1 1BJ · Greater London · England
Not stated in the notice: contact, phone.
Documents and links
- Contract award notice on Find a Tenderfind-tender.service.gov.uk/Notice/009237-2025
- Transparency notice on Find a Tenderfind-tender.service.gov.uk/Notice/009158-2025
- Legislation.gov.uklegislation.gov.uk/ukpga/2023/54/contents
- OCDS record ocds-h6vhtk-04ec94 (JSON)find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h…
Questions about HAC6118 Home Care Services (Domiciliary Care)
Who won the HAC6118 Home Care Services (Domiciliary Care) contract?
The award notice does not name the supplier. The full record is in the official notice linked on this page.
How much is the HAC6118 Home Care Services (Domiciliary Care) contract worth?
The awarded value is £19,260,348. The contract runs from 31 March 2025 to 31 March 2026 (1 year).
Who is the buyer for HAC6118 Home Care Services (Domiciliary Care)?
London Borough of Tower Hamlets, based in Tower Hamlets, Greater London.
Get ready for the next round
Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.
What to do next
- This contract has been awarded.
- It is due to end on 31 March 2026.
- A re-tender usually follows near the end.
- Build your evidence and case studies now.
- Keep your policies and training records current.
Bidding for contracts like this
More domiciliary care tenders from councils and the NHS are listed on our sector page, with what commissioners score and how to prepare a bid.
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Browse by sector
- All open health and social care tendersThe full feed, updated every 30 minutes.
- Tender sectors we coverWhat each sector buys and how bids are scored.
- Domiciliary care tendersCare visits in people's own homes.
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- Extra care tendersHousing with care staff on site.
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