The Provision of Out of Hours Dental Services in Suffolk
Overview
Summary, notice description and lot information
The NHS Suffolk and North East Essex Integrated Care Board has awarded a contract titled "The Provision of Out of Hours Dental Services in Suffolk". This service, classified under dental practice and related services (CPV: 85130000), will be delivered from Nash House, Ipswich, and Saxon House, Bury St Edmunds. The service operates on weekends and bank holidays from 8am to 4pm and is referred via NHS111.
Following a direct award procedure without prior publication, due to the Health Care Services (Provider Selection Regime) Regulations 2023, the contract was formally awarded on 23rd October 2025. It covers the period from 1st April 2026 to 31st March 2027 with an estimated contract value of £259,776.74. This procurement presents considerable opportunities for businesses in the dental services sector, especially those equipped to offer out-of-hours care.
Organisations capable of delivering high-quality, unscheduled dental services will find this contract particularly fitting. The decision to adopt a direct award process underscores the need for an experienced provider able to meet stringent quality and collaboration criteria, and businesses with a proven track record in integrating services within the NHS framework will be well-placed to engage successfully in such tenders. This contract, managed by the NHS Suffolk and North East Essex Integrated Care Board, may also allow for service expansions, appealing to providers looking to enhance their service offerings in the future.
The service delivers unscheduled dental care to the general public on weekends and bank holidays from Nash House, Ipswich and Saxon House, Bury St Edmunds. The agreement is based on sessions; 8am to 4pm Saturday, 8am to 4pm Sunday and 8am to 4pm each public Bank Holiday at each of the two sites. Service referrals are via NHS111.
The service delivers unscheduled dental care to the general public on weekends and bank holidays from Nash House, Ipswich and Saxon House, Bury St Edmunds. The agreement is based on sessions; 8am to 4pm Saturday, 8am to 4pm Sunday and 8am to 4pm each public Bank Holiday at each of the two sites. Service referrals are via NHS111. - Start date of 1st April 2026 and end date of 31st March 2027. One year contract, paid in 12 equal monthly instalments, for an annual contract value of PS259,776.74 NHS Suffolk and North East Essex Integrated Care Board are awarding the contract named within this notice under the Direct Award C process which is outlined within the Health Care Services (Provider Selection Regime) Regulations 2023. The provider named in this notice is an existing provider and has been reviewed through a Key Criteria assessment to ensure the awarding body is satisfied with current performance and reasonably expects the provider to be able to satisfy the contract which is the subject of this notice. The contract which is the subject of this notice has not changed considerably when compared with the existing / previous contract delivered by the named provider. The ICB may wish to introduce additional services during the lifetime of the contract ("Contract modifications"). Such contract modifications will be contemplated where additional requirements are similar and or complementary to the services already included in the Specification, at any given time. Such expansion would be by the addition of services commissioned by the Authority as named in the Contract Notice. To this end, after the award of contract, there is a possibility that the contract may be varied as allowable in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023.
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