Understanding and managing waits for assessment and support - defining and measuring timescales
Overview
Summary, notice description and lot information
The public procurement process, titled "Understanding and managing waits for assessment and support – defining and measuring timescales," was overseen by the Improvement & Development Agency. This process falls under the health and social work services industry category and took place in the United Kingdom, specifically managed from London. The procurement method was below threshold with limited competition, and the process is now in the award stage, marked as complete.
The project period runs from 22 July 2025 to 30 January 2026, with the possibility of a six-month extension. The contract was signed on 18 July 2025, with a gross value of £30,000. This tender offers substantial opportunities for businesses, particularly those specialising in health and social work services.
The process is well-suited for small to medium-sized enterprises (SMEs) such as Changeology Group Ltd, which successfully secured the contract as the supplier. Businesses with expertise in measurement and assessment services, particularly within public sector frameworks, can find opportunities for growth by participating in similar procurement processes that target specific and vital public service needs. The scope for future work, contingent on the learning outcomes and extensions, can further provide a stable avenue for ongoing engagement and development.
This work builds on previous work undertaken for PCH in 2024/25 examining the experience of a range of councils around measuring timescales. This work will test and develop this in much greater depth. This universal work also runs alongside a parallel piece of targeted work (B6) supporting a small number of sites.
Learnings from the targeted work will feed into this examination of timescales. It may also be, depending on timings, that this work is tested back out in some of the targeted sites. To view this notice, please click here: delta-esourcing.com/delta/viewNotice.html
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Procurement Classification
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Contract Values
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The contract period is one year.
Key Dates
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