Waiting Well Programme
Overview
Summary, notice description and lot information
The Newcastle Upon Tyne Hospitals NHS Foundation Trust has completed the procurement process for the "Waiting Well Programme," a service contract focused on health services classified under CPV 85100000. The project targets specific health improvements in the Newcastle Upon Tyne area (UKC22) and will run from 1st November 2025 to 31st August 2026, with a total contract value of £198,781.56. The contract has been awarded through a direct award process under the Provider Selection Regime (PSR) Regulations 2023, not subject to the Public Contracts Regulations 2015.
This tender offers growth opportunities for businesses specialised in health improvement services. Organisations with expertise in addressing complex health conditions such as diabetes, pre-operative care, smoking cessation, and obesity management are particularly well-suited to participate in this programme. Healthworks, the successful bidder, exemplifies the kind of provider that can successfully engage in direct award processes without prior publication of a call for competition, offering bespoke solutions for improving patient outcomes while reducing the burden on healthcare systems.
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
This contract has now been formally awarded using direct award process C.
Winning Bidder - Healthworks
Start Date 01/11/25
End Date 31/08/26 - Value PS198,781.56
The COVID pandemic has seen elective surgery suspended during the first and second waves of the pandemic. This resulted in a dramatic fall in surgical procedures being undertaken and a relates increase in patients waiting for surgery, and waiting long periods of time. This will undoubtably lead to worsening health and impact on postoperative recovery, complication rates and increased burden on primary and secondary care. <br/><br/>The plan for the region is to target the complex issues known to impact on postponements from pre-assessments, on the day cancellations, complications and failed day case rates. The areas to be targeted have already been piloted within the city, existing services that have been established and can be referred into and also new bespoke interventions. <br/>Targeted areas for interventions that are part of this agreement are: <br/>1. Uncontrolled Type 2 diabetes <br/>2. Pre-operative opiate use <br/>3. Smoking <br/>4. Obesity <br/><br/>Screening, Health Improvement Practitioner, and Preoperative diabetes interventions <br/>Their person-centred intervention will include <br/>- Identify and remove barriers to lifestyle change such as debt, housing issues etc. <br/>- Support the person to understand their condition(s) at a level bespoke to them. <br/>- Support the person to understand the risks their condition(s) and increased risks to health, including how to reduce risk realistically though diet change and exercise. <br/>- Share knowledge around diet and diabetes . <br/>- Agree a health plan, share motivational tools and set SMART goals. <br/>- Support the person to access the community and make better use of services to reduce social isolation and improve health. <br/>- Offer a stop smoking service and access to stop smoking medication. <br/>The health improvement practitioners will also engage with the higher risk groups patients at the end of their dietitian interventions to ensure continued adherence to the program whilst waiting for surgery.<br/><br/>Wee are intending to award a contract an existing provider following direct award process C<br/><br/>Dates 01/11/2025 - 31/08/2026 - PS198,781.56
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