Awarded· 7 Sept 2025
Waiting Well Programme
The Newcastle upon Tyne Hospitals NHS Foundation Trust · Newcastle upon Tyne, North East
The Newcastle upon Tyne Hospitals NHS Foundation Trust has awarded Waiting Well Programme. It is a contract for other health and social care in Newcastle upon Tyne.
Source: Find a Tender, published 3 Oct 2025. Details are refreshed every 30 minutes.
Key dates
2025
Contract awarded
Healthworks
2025
Award notice published
Award Notice · 13:54
View notice2025
Tender notice updated
Tender Notice · 11:21
View notice
About this tender
In brief
The Newcastle upon Tyne Hospitals NHS Foundation Trust has awarded Waiting Well Programme. It is a contract for other health and social care in Newcastle upon Tyne. The contract went to Healthworks. It was awarded on 7 September 2025. The contract value is £198,781.
It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 3 October 2025. The notice number is 062106-2025. The OCDS ID is ocds-h6vhtk-0595f0.
Summary of the contracting process
The Newcastle Upon Tyne Hospitals NHS Foundation Trust has completed the procurement process for the "Waiting Well Programme," a service contract focused on health services classified under CPV 85100000. The project targets specific health improvements in the Newcastle Upon Tyne area (UKC22) and will run from 1st November 2025 to 31st August 2026, with a total contract value of £198,781.56.
The contract has been awarded through a direct award process under the Provider Selection Regime (PSR) Regulations 2023, not subject to the Public Contracts Regulations 2015. Healthworks, the successful bidder, exemplifies the kind of provider that can successfully engage in direct award processes without prior publication of a call for competition, offering bespoke solutions for improving patient outcomes while reducing the burden on healthcare systems.
The notice in full
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award.
This contract has now been formally awarded using direct award process C.
Winning Bidder - Healthworks
Start Date 01/11/25
End Date 31/08/26 - Value PS198,781.56
Lots (1)
- 01
Lot 1Cancelled
The COVID pandemic has seen elective surgery suspended during the first and second waves of the pandemic. This resulted in a dramatic fall in surgical procedures being undertaken and a relates increase in patients waiting for surgery, and waiting long periods of time. This will undoubtably lead to worsening health and impact on postoperative recovery, complication rates and increased burden on primary and secondary care.
The plan for the region is to target the complex issues known to impact on postponements from pre-assessments, on the day cancellations, complications and failed day case rates. The areas to be targeted have already been piloted within the city, existing services that have been established and can be referred into and also new bespoke interventions.
Targeted areas for interventions that are part of this agreement are:
1. Uncontrolled Type 2 diabetes
2. Pre-operative opiate use
3. Smoking
4. Obesity
Screening, Health Improvement Practitioner, and Preoperative diabetes interventions
Their person-centred intervention will include
- Identify and remove barriers to lifestyle change such as debt, housing issues etc.
- Support the person to understand their condition(s) at a level bespoke to them.
- Support the person to understand the risks their condition(s) and increased risks to health, including how to reduce risk realistically though diet change and exercise.
- Share knowledge around diet and diabetes .
- Agree a health plan, share motivational tools and set SMART goals.
- Support the person to access the community and make better use of services to reduce social isolation and improve health.
- Offer a stop smoking service and access to stop smoking medication.
The health improvement practitioners will also engage with the higher risk groups patients at the end of their dietitian interventions to ensure continued adherence to the program whilst waiting for surgery.
Wee are intending to award a contract an existing provider following direct award process C
Dates 01/11/2025 - 31/08/2026 - PS198,781.56
Key facts
Contract
- Service
- Other
- Procurement type
- Standard
- Category
- Services
- Contract period
- Not specified - Not specified
- Lots
- 1
- Awarded to
- Healthworks
- Number of suppliers
- 1
Procedure
- Notice type
- Tender Notice
- Procurement method
- Limited
- Procedure
- Award procedure without prior publication of a call for competition
- Current stage
- Award
- Stages so far
- Tender, Award
- Published on
- Find a Tender Service
- Awardee scale
- SME
Values
- Contracts value
- £198,781
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Lots
- Cancelled
- Awards
- Active
- Contracts
- Active
References
- Find a Tender notice
- 062106-2025
- Open Contracting ID
- ocds-h6vhtk-0595f0
- CPV code
- 85100000 - Health services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- Newcastle upon Tyne
- Town
- Newcastle upon Tyne
- Postcode
- NE7 7DN
- Electoral ward
- Dene & South Gosforth
- Constituency
- Newcastle upon Tyne North
- Delivery area
- Northumberland, and Tyne and Wear
- Region
- North East
- Sub-region
- Tyneside
- Area
- Northumberland, Durham and Tyne & Wear
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- The Newcastle upon Tyne Hospitals NHS Foundation Trust
- Category
- Services
- Contact
- Owen O'Reilly
- Address
- Newcastle upon Tyne, NE7 7DN · North East · England
Not stated in the notice: phone.
Awarded supplier
- Supplier
- Healthworks
- Awardee scale
- SME
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about Waiting Well Programme
Who won the Waiting Well Programme contract?
The Newcastle upon Tyne Hospitals NHS Foundation Trust awarded the contract to Healthworks on 7 September 2025.
How much is the Waiting Well Programme contract worth?
The contract value is £198,781.
Who is the buyer for Waiting Well Programme?
The Newcastle upon Tyne Hospitals NHS Foundation Trust, based in Newcastle upon Tyne, North East. The named contact is Owen O'Reilly.
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