Wightcare Assisted Technology Equipment
Overview
Summary, notice description and lot information
The Isle of Wight Council has completed a direct award procurement process for providing Wightcare Assisted Technology Equipment. The procurement involves critical telecare equipment, including fall sensors, epilepsy monitors, and GPS trackers, to be installed in homes across the region UKJ34. Commencing on 1st December 2025 and running until 30th November 2028, the contracts have been awarded directly to three suppliers: Anywhere Care Limited, TeleAlarm Europe GmbH, and Tunstall Healthcare (UK) Limited.
The procurement process followed a direct award method, justified by the need for compatibility and continuity with existing installations, as stated under Schedule 5 of the Procurement Act 2023. This procurement initiative is a substantial opportunity for businesses involved in telecare and health technology sectors. It highlights a significant investment in the continuity of care and sophisticated monitoring solutions, making it particularly suitable for companies specialising in compatible telecare systems.
Businesses that can offer technical support services and have existing products integrated into the homes could gain a strategic advantage by fulfilling these requirements and enhancing service delivery in collaboration with the public sector. This aligns well with businesses like SMEs already active in health and social work sectors, as well as larger enterprises poised to offer high-quality, scalable solutions.
The provision of telecare equipment to customers in their own homes, such as fall sensors, epilepsy monitors, GPS Trackers, Alarm call boxes, pendants and wrist bands to alert when attention is required, medication dispensers. The direct awards to the three suppliers start from 01 Dec 2025 - 30 Nov 2028. However the cost of PS576,891.85 takes into account ad hoc purchases from Jan 2024 - now as well as the intended direct awards.
Details as follows: Prior to Jan 2024 Unknown - no formal agreement (ad hoc) Jan 24-25 PS85,250.00 ex VAT Agreed via internal waiver Jan 25 - now PS85,250.00 ex VAT (ad hoc) 01 Dec 2025 - 30 Nov 2028 PS406,391.85 ex VAT Direct Awards to 3 suppliers - Anywhere Care (value PS18,460.00 PA /PS55,380.00 over 3 years) Telealarm (PS47,525.00 PA / PS142,575.00 over 3 years) and Tunstall (PS69,478.95 PA / PS208,436.85 over 3 years). Compatibility and continuity issues. Relying on Schedule 5 of the Procurement Act 2023 which provides us with the justifications for direct awarding.
The following conditions are met in relation to the public contract-(a) due to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and (b)there are no reasonable alternatives to those goods, services or works." This is because the 3 suppliers have their equipment already installed in homes, and so the requirement would need to be compatible with what is already in place in order to work and fulfil need. (e.g. if a Telealarm piece of equipment is in situ and it needs something else to go alongside, it will have to be Telealarm to work)
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The contract period is three years.
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