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Awarded· 31 Mar 2024

Adult Hearing Services - Surrey Downs

NHS Surrey Heartlands Integrated Care Board · Woking, South East

NHS Surrey Heartlands Integrated Care Board has awarded Adult Hearing Services - Surrey Downs. It is a contract for other health and social care in Woking.

Source: Find a Tender, published 1 Oct 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2024

    Contract awarded

    Specsavers Hearcare Group

  2. 2025

    Award notice published

    Award Notice · 07:34

    View notice
01

About this tender

In brief

NHS Surrey Heartlands Integrated Care Board has awarded Adult Hearing Services - Surrey Downs. It is a contract for other health and social care in Woking. The contract went to Specsavers Hearcare Group. It was awarded on 31 March 2024. The contract value is £927,000.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 1 October 2025. The notice number is 061121-2025. The OCDS ID is ocds-h6vhtk-05a570.

Summary of the contracting process

The NHS Surrey Heartlands Integrated Care Board has awarded a contract to Specsavers Hearcare Group Ltd for the provision of Adult Hearing Services in Surrey Downs. This contract, valued at approximately £927,000, is set to run from 1st April 2024 until 31st March 2026.

The contract was awarded through a Direct Award Process C under the Provider Selection Regime, which is not subject to Public Contracts Regulations 2015 or the Procurement Act 2023. The service will be delivered from several sites across Surrey Downs, including Epsom, Leatherhead, Banstead, and Dorking, providing accessible and local hearing aid services. The procurement stage is completed with the contract now active.

The notice in full

A community-based Adult Hearing Service including Assessment, fitting of hearing aids, and aftercare care for Surrey Downs Place.

Lots (1)

  1. 01

    Lot 1Cancelled

    Provision of a community-based Adult Hearing Aid Service from a number of sites in Surrey Downs. Providing increased choice and control for service users as to where and when their treatment is delivered - providing on-going care closer to home. Provision of timely access to hearing aid assessment and a range of support services including hearing aid fitting, follow-up and on-going aftercare.

    Surrey Heartlands ICB has awarded a contract to Specsavers Hearcare Ltd under Direct Award C. The approximate lifetime value of the contract will be PS927,000 over the two year term, from 1st April 2024 until 31st March 2026. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Specsavers Hearcare Group
Number of suppliers
1

Procedure

Notice type
Award Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
SME

Values

Contracts value
£927,000

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
061121-2025
Open Contracting ID
ocds-h6vhtk-05a570
CPV code
85121240 - ENT or audiologist services
CPV division
85 - Health and social work services
03

Location

NHS Surrey Heartlands Integrated Care Board is based in Woking. The area the service covers can be wider, so check the notice and the lots.
Local authority
Woking
Town
Guildford
Postcode
GU21 5BH
Electoral ward
Canalside
Constituency
Woking
Delivery area
East Surrey
Region
South East
Sub-region
West Surrey
Area
Surrey, East and West Sussex
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS Surrey Heartlands Integrated Care Board
Category
Services
Contact
Maggie Czapiewska
Address
Woking, GU21 5BH · South East · England

Not stated in the notice: phone.

Awarded supplier

Supplier
Specsavers Hearcare Group
Awardee scale
SME
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Adult Hearing Services - Surrey Downs

Who won the Adult Hearing Services - Surrey Downs contract?

NHS Surrey Heartlands Integrated Care Board awarded the contract to Specsavers Hearcare Group on 31 March 2024.

How much is the Adult Hearing Services - Surrey Downs contract worth?

The contract value is £927,000.

Who is the buyer for Adult Hearing Services - Surrey Downs?

NHS Surrey Heartlands Integrated Care Board, based in Woking, South East. The named contact is Maggie Czapiewska.

Get ready for the next round

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What to do next

  1. This contract has been awarded.
  2. A re-tender usually follows near the end.
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