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Awarded· 25 Mar 2025

Children's Services Independent Complaint Investigations

Bournemouth, Christchurch and Poole Council · Bournemouth, Christchurch and Poole, South West

Bournemouth, Christchurch and Poole Council has awarded Children's Services Independent Complaint Investigations. It is a contract for other health and social care in Bournemouth, Christchurch and Poole.

Source: Find a Tender, published 19 Aug 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

  2. 2025

    Contract starts

  3. 2025

    Award notice published

    UK7 - Contract Details Notice · 13:50

    View notice
  4. 2026

    Contract ends

    1 year after it starts

01

About this tender

In brief

Bournemouth, Christchurch and Poole Council has awarded Children's Services Independent Complaint Investigations. It is a contract for other health and social care in Bournemouth, Christchurch and Poole. It was awarded on 25 March 2025. The contract value is £90,000. The contract runs from 31 March 2025 to 31 March 2026. It lasts 1 year.

It is run as a below threshold - without competition. Find a Tender published it on 19 August 2025. The notice number is 049874-2025. The OCDS ID is ocds-h6vhtk-058aa0.

Summary of the contracting process

The Bournemouth, Christchurch and Poole Council has completed a procurement process for "Children's Services Independent Complaint Investigations," classified under the health and social work services industry category. The procurement aimed at securing an array of service providers to handle a high volume of complaints investigations consistently, given the unpredictability of requests.

The procurement, finalized by 19 August 2025, involved a direct procurement method operating below the competition threshold in a light-touch regime. The contract, valued at £90,000, covers services to be delivered within the UKK24 region from 1 April 2025 to 31 March 2026. The procurement also suggests potential future invitations for similar tenders, given the dynamic nature of these service requirements.

The notice in full

BCP require several companies / individuals to do this work due to the volume of work and unpredictable nature of requests. BCP need to have a number of investigators available at any given time to cope with demand and statutory timescales for the work to be completed.

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other
Procurement type
Standard
Category
Services
Contract period
31 Mar 2025 to 31 Mar 2026 (1 year)
Number of suppliers
7

Procedure

Notice type
UK7 - Contract Details Notice
Procurement method
Direct
Procedure
Below threshold - without competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large, SME

Values

Contracts value
£90,000

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Complete
Awards
Active
Contracts
Active

References

Find a Tender notice
049874-2025
Open Contracting ID
ocds-h6vhtk-058aa0
CPV code
85000000 - Health and social work services
CPV division
85 - Health and social work services
03

Location

Bournemouth, Christchurch and Poole Council is based in Bournemouth, Christchurch and Poole. The area the service covers can be wider, so check the notice and the lots.
Local authority
Bournemouth, Christchurch and Poole
Town
Bournemouth
Postcode
BH2 6DY
Electoral ward
Bournemouth Central
Constituency
Bournemouth West
Region
South West
Sub-region
Bournemouth, Christchurch and Poole
Area
North Somerset, Somerset and Dorset
Country
England
04

Buyer

Contracting authority

Organisation
Bournemouth, Christchurch and Poole Council
Category
Services
Address
Bournemouth, BH2 6DY · South West · England

Not stated in the notice: contact, phone.

05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Children's Services Independent Complaint Investigations

Who won the Children's Services Independent Complaint Investigations contract?

The award notice does not name the supplier. The full record is in the official notice linked on this page.

How much is the Children's Services Independent Complaint Investigations contract worth?

The contract value is £90,000. The contract runs from 31 March 2025 to 31 March 2026 (1 year).

Who is the buyer for Children's Services Independent Complaint Investigations?

Bournemouth, Christchurch and Poole Council, based in Bournemouth, Christchurch and Poole, South West.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. It is due to end on 31 March 2026.
  3. A re-tender usually follows near the end.
  4. Build your evidence and case studies now.
  5. Keep your policies and training records current.

More children and young people tenders from councils and the NHS are listed on our sector page, with what commissioners score and how to prepare a bid.