Community Pharmacy Outreach Service - Harbottle / Pharmacy Outreach
Overview
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The NHS North East and North Cumbria Integrated Care Board recently awarded a contract to Boots UK Limited for the Community Pharmacy Outreach Service focusing on Medicines Delivery/Collection Services in Harbottle, Northumberland. This service aims to support patients associated with Harbottle GP Surgery following its closure. The contract, with a total value of GBP 7,800, commenced retrospectively on 1st April 2025, under urgent circumstances facilitating healthcare continuity.
The procurement process bypassed the usual call for competition due to the provider selection criteria established under the Health Care Services (Provider Selection Regime) Regulations 2023. The award was finalized on 12th September 2025, marking the contract's completion stage in the pharmacy services category. This procurement presents significant business growth opportunities especially tailored for large-scale organisations like Boots that can swiftly deploy pharmacy services in remote regions and enhance healthcare access.
Businesses specializing in pharmacy services and equipped to handle urgent community care demands while ensuring compliance with pharmaceutical regulations may find such contracts particularly rewarding. The strategic location in Harbottle and the partnership with NHS Property Services also create a structured environment for healthcare providers to establish a regional presence, leveraging their infrastructure to support patient needs effectively. Regular monitoring and engagement with NHS representatives ensure streamlined operations and continuous improvement.
Community Pharmacy Outreach Service - Medicines Delivery/Collection Services enhanced service has been designed to support patients registered at Harbottle GP Surgery. This contract has been awarded under the urgent circumstances provision of the Provider Selection Regime (PSR). This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023.
For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and Procurement Regulations 2024 do not apply to this award. Do to urgent need, an implied contract has been in place since 01 April 2025 but contracts were signed off September 2025.
Community Pharmacy Outreach Service - Medicines Delivery/Collection Services enhanced service has been designed to support patients registered at Harbottle GP Surgery. Following the closure of Harbottle Surgery the dispensing and medicine collection implications for patients that were registered with the Harbottle surgery as a branch surgery now operates from Harbottle on a temporary basis and this service is to support the patients who are seen in Harbottle. The pharmacy will provide a medicines collection service for patients, based at the GP surgery in Harbottle at designated times in the week. Additional information: The pharmacy must ensure that they have mechanisms in place to provide medicine collection services to patients wishing to collect them from Harbottle GP Surgery. The address of the premises from which the medicines will be collected is: GP Branch Surgery, Village Hall, Harbottle, Morpeth, Northumberland, NE65 7DG The session will be provided between 3-5pm on Thursday afternoons only. The pharmacy will enable patients to collect their medicines (dispensed from The provider) from the Harbottle surgery site on Thursday afternoon between 3.30pm and 4.30pm every week. The pharmacy will deliver the services in conjunction with the Heads of terms with NHS Property Services. The pharmacy will operate under the Pharmaceutical Regulations 2013. The pharmacy will deploy 2 suitably qualified staff to operate the medicines collection service. The pharmacy will maintain patient confidentiality in operations. The Pharmacy will comply with the Data Protection Act. The pharmacy will not leave medications at the village hall and will return any uncollected medicines to the provider. Monitoring - Quarterly monitoring meetings will take place between the Primary Care Commissioning Manager of NHS England and the Regional Pharmacy Experience Manager of The provider. This will include looking at relevant data (e.g. usage, delivery/business continuity risks).
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