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AwardHealth and social work servicesCPV: 85000000

Provision of Communicator Guide and Intervenor Services

East Hertfordshire
ACTION DEAFNESS
Published 8 May, 2025
Contract Value
Not specified
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The procurement process initiated by Hertfordshire County Council focuses on the provision of Communicator Guide and Intervenor Services, classified under the health and social work services category (CPV: 85000000). This direct award was necessitated by urgent requirements to replace the current service provider that could only offer a limited extension beyond 31st March 2025. The contract spans 18 months, from 3rd May 2025 to 31st October 2026, addressing the local authority's legal obligations to support individuals with deafblindness.

The buyer, Hertfordshire County Council, is a sub-central government authority based in Hertford, United Kingdom (region UKH23). The procurement stage is complete, with the award being made to Action Deafness, an SME located in Leicester. This tender creates valuable opportunities for businesses in the healthcare and social services sectors, particularly those experienced in tailoring services to individuals with sensory impairments.

Enterprises capable of providing skilled guiding and specialised communication systems can significantly benefit by expanding into this niche market. The direct award indicates a vital service requirement, presenting a growth opportunity for service providers adept at fulfilling the specified legal and support obligations for deafblind individuals. The contract's light touch regime may be especially appealing to SMEs and similar entities capable of delivering bespoke, compassionate care solutions.

Notice Description

This is an 18 month contract to provide communicator guide and intervenor services. Communicator guides work with people who acquire deafblindness, helping them with everyday tasks such as shopping, going to the doctors and going to the gym. The guides are trained in safe guiding skills to support with mobility.

They will help the Deafblind person to adjust to life as their eyesight and hearing gets worse. For example, they might train the person to use hands-on signing or the Deafblind manual alphabet. Intervenors work with children and adults who have had deafblindness from birth.

Their role is similar to a communicator guide but they will also help to develop a special communication system.

Lot Information1 Lot
1Untitled Lot
Complete

N/A

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-0505ac
Publication Source
Find A Tender Service
Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Awardee Scale
SME
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£904,000
Contracts Value
£904,000

The contract period is one year.

Key Dates

Publication, submission, and award timeline

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority

Buyer organisation and contact details

HCC
HERTFORDSHIRE COUNTY COUNCIL
Services
Contact Name
Not specified
HERTFORD
SG13 8DQ
East
England
TLH2 Bedfordshire and Hertfordshire

Awarded Supplier

Supplier who was awarded this contract

AD
ACTION DEAFNESSAwarded
SME
View Profile
Number of Suppliers
1
Awards Value
£904,000

Documents & Links

External resources and data downloads

Open Contracting Data Standard (OCDS)
OCDS RecordID: ocds-h6vhtk-0505ac

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

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