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Awarded· 30 Mar 2025

Housing Related Support (HRS) for Homeless and Adults with Complex Needs

Hertfordshire County Council · East Hertfordshire, East

Hertfordshire County Council has awarded Housing Related Support (HRS) for Homeless and Adults with Complex Needs. It is a contract for other health and social care in East Hertfordshire.

Source: Find a Tender, published 21 May 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Broxbourne Borough Council

  2. 2025

    Contract starts

  3. 2025

    Award notice published

    UK7 - Contract Details Notice · 10:44

    View notice
  4. 2026

    Contract ends

    1 year after it starts

01

About this tender

In brief

Hertfordshire County Council has awarded Housing Related Support (HRS) for Homeless and Adults with Complex Needs. It is a contract for other health and social care in East Hertfordshire. The contract went to Broxbourne Borough Council. It was awarded on 30 March 2025. The contract value is £113,310. The contract runs from 31 March 2025 to 31 March 2026. It lasts 1 year.

It is run as a below threshold - without competition. Find a Tender published it on 21 May 2025. The notice number is 023738-2025. The OCDS ID is ocds-h6vhtk-051a44.

Summary of the contracting process

Hertfordshire County Council has successfully completed the procurement process for the provision of Housing Related Support (HRS) services aimed at assisting homeless individuals and adults with complex needs in temporary accommodation within the Broxbourne area. This contracting process, under the project ID HCC1911338, falls within the services category, specifically guidance services.

It employs a direct procurement method characterised as "below threshold - without competition," and adheres to the light touch regime. The contract was awarded to Broxbourne Borough Council, with the service commencement date starting from 1st April 2025 and scheduled to end on 31st March 2026. The gross contract value stands at £113,310.

The attributes of the procurement process suggest that well-established organisations with a proven track record in service delivery, like local councils or large service providers, will find themselves in a strong position to cater to the needs outlined by the Hertfordshire County Council.

The notice in full

Housing Related Support in temporary accommodation in Broxbourne area. These services help people who have experienced chaotic lives or social exclusion to integrate into the community. They provide support in Temporary Accommodation helping people to identify the best move-on options for them and support them to achieve them.

  • Providing advice to tenants around benefits and finances. o Gathering documents such as bank statements, payslips, identification, GP letters, benefit awards for the council and other organisations o Help with banking issues such as change of addresses, setting up payments, opening bank accounts, setting up online banking o Assist if individuals are in arrears with the council to reduce and clear the debt
  • Complete applications for social housing, and support if successful in securing accommodation with setting up bills, changing addresses, setting up payments,
  • Supporting individuals to understand and manage their tenancy.
  • Assist in applications for working and training, signing up to training courses

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
31 Mar 2025 to 31 Mar 2026 (1 year)
Awarded to
Broxbourne Borough Council
Number of suppliers
1

Procedure

Notice type
UK7 - Contract Details Notice
Procurement method
Direct
Procedure
Below threshold - without competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£113,310

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Complete
Awards
Active
Contracts
Active

References

Find a Tender notice
023738-2025
Open Contracting ID
ocds-h6vhtk-051a44
CPV code
85312310 - Guidance services
CPV division
85 - Health and social work services
03

Location

Hertfordshire County Council is based in East Hertfordshire. The area the service covers can be wider, so check the notice and the lots.
Local authority
East Hertfordshire
Town
Stevenage
Postcode
SG13 8DQ
Electoral ward
Hertford Castle
Constituency
Hertford and Stortford
Region
East
Sub-region
North and East Hertfordshire
Area
Bedfordshire and Hertfordshire
Country
England
04

Buyer and supplier

Contracting authority

Organisation
Hertfordshire County Council
Category
Services
Address
Hertford, SG13 8DQ · East · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Broxbourne Borough Council
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Housing Related Support (HRS) for Homeless and Adults with Complex Needs

Who won the Housing Related Support (HRS) for Homeless and Adults with Complex Needs contract?

Hertfordshire County Council awarded the contract to Broxbourne Borough Council on 30 March 2025. It is due to end on 31 March 2026, which is when a re-tender would normally follow.

How much is the Housing Related Support (HRS) for Homeless and Adults with Complex Needs contract worth?

The contract value is £113,310. The contract runs from 31 March 2025 to 31 March 2026 (1 year).

Who is the buyer for Housing Related Support (HRS) for Homeless and Adults with Complex Needs?

Hertfordshire County Council, based in East Hertfordshire, East.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. It is due to end on 31 March 2026.
  3. A re-tender usually follows near the end.
  4. Build your evidence and case studies now.
  5. Keep your policies and training records current.