The Provision of Support to Carers
Overview
Summary, notice description and lot information
Hertfordshire County Council has awarded a contract for "The Provision of Support to Carers" to Carers in Hertfordshire. The procurement, guided by a statutory duty under the Care Act 2014, aims to deliver a comprehensive, countywide support service for carers within the social services industry. Based in Hertford, the contract is set in the UKH23 region and follows a direct award procurement method.
This contract encompasses a variety of services, including information dissemination, mentoring, and strategic partnerships within health and social care organisations. The contract, valued at £1,857,000, commenced on 16th April 2025 and will continue until 15th April 2026. It follows a light-touch regime, with plans for re-procurement expected by October 2025.
This contract presents significant opportunities for businesses operating within social services, particularly those with a focus on carers' support. Carers in Hertfordshire, being a large, established VCSE organisation, underscores the potential for voluntary and community sector enterprises to thrive in such engagements. While the direct award limits immediate competition, businesses with innovative approaches to carers' support, strong local knowledge, or unique partnership networks could position themselves favourably for future opportunities in this sector.
This contract highlights the long-term growth potential in developing unique service offerings, understanding local community needs, and forging robust partnerships with health and voluntary agencies.
There is a statutory duty on the Council to provide support for carers under various legislation under the Care Act 2014 and to work preventatively to support carers' wellbeing. The provision of Support to Carers contract is intended to provide a countywide, preventative carers support service for adult carers. This includes information and advice, learning and training opportunities, peer mentoring, support for carers to speak up / be involved in co-production, outreach to unidentified carers, the Carers Passport Discount Card, carer awareness training for health and social care staff, and an overall strategic partnership role with health and social care organisations in the county.
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The contract period is one year.
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