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Awarded· 2 Apr 2025

The Provision of Support to Carers

Hertfordshire County Council · East Hertfordshire, East

Hertfordshire County Council has awarded The Provision of Support to Carers. It is a contract for other health and social care in East Hertfordshire.

Source: Find a Tender, published 6 May 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Carers in Hertfordshire

  2. 2025

    Award notice published

    UK6 - Contract Award Notice · 11:54

    View notice
  3. 2025

    Award notice published

    UK5 - Transparency Notice · 11:46

    View notice
  4. 2025

    Contract starts

  5. 2025

    Award notice published

    UK7 - Contract Details Notice · 09:58

    View notice
  6. 2026

    Contract ends

    1 year after it starts

01

About this tender

In brief

Hertfordshire County Council has awarded The Provision of Support to Carers. It is a contract for other health and social care in East Hertfordshire. The contract went to Carers in Hertfordshire. It was awarded on 2 April 2025. The contract value is £1,857,000. The contract runs from 15 April 2025 to 15 April 2026. It lasts 1 year.

It is run as a direct award. The buyer marks it as suitable for VCSEs. Find a Tender published it on 6 May 2025. The notice number is 019014-2025. The OCDS ID is ocds-h6vhtk-04fca1.

Summary of the contracting process

Hertfordshire County Council has awarded a contract for "The Provision of Support to Carers" to Carers in Hertfordshire. The procurement, guided by a statutory duty under the Care Act 2014, aims to deliver a comprehensive, countywide support service for carers within the social services industry. Based in Hertford, the contract is set in the UKH23 region and follows a direct award procurement method.

This contract encompasses a variety of services, including information dissemination, mentoring, and strategic partnerships within health and social care organisations. The contract, valued at £1,857,000, commenced on 16th April 2025 and will continue until 15th April 2026. It follows a light-touch regime, with plans for re-procurement expected by October 2025.

Carers in Hertfordshire, being a large, established VCSE organisation, underscores the potential for voluntary and community sector enterprises to thrive in such engagements. This contract highlights the long-term growth potential in developing unique service offerings, understanding local community needs, and forging robust partnerships with health and voluntary agencies.

The notice in full

There is a statutory duty on the Council to provide support for carers under various legislation under the Care Act 2014 and to work preventatively to support carers' wellbeing. The provision of Support to Carers contract is intended to provide a countywide, preventative carers support service for adult carers.

This includes information and advice, learning and training opportunities, peer mentoring, support for carers to speak up / be involved in co-production, outreach to unidentified carers, the Carers Passport Discount Card, carer awareness training for health and social care staff, and an overall strategic partnership role with health and social care organisations in the county.

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
15 Apr 2025 to 15 Apr 2026 (1 year)
Suitable for
Voluntary, community and social enterprises (VCSEs)
Awarded to
Carers in Hertfordshire
Number of suppliers
1

Procedure

Notice type
UK7 - Contract Details Notice
Procurement method
Direct
Procedure
Direct award
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Awards value
£1,857,000
Contracts value
£1,857,000

Not stated in the notice: tender value, lots value.

Status

Tender
Complete
Lots
Complete
Awards
Active
Contracts
Active

References

Find a Tender notice
019014-2025
Open Contracting ID
ocds-h6vhtk-04fca1
CPV code
85320000 - Social services
CPV division
85 - Health and social work services
03

Location

Hertfordshire County Council is based in East Hertfordshire. The area the service covers can be wider, so check the notice and the lots.
Local authority
East Hertfordshire
Town
Stevenage
Postcode
SG13 8DQ
Electoral ward
Hertford Castle
Constituency
Hertford and Stortford
Region
East
Sub-region
North and East Hertfordshire
Area
Bedfordshire and Hertfordshire
Country
England
04

Buyer and supplier

Contracting authority

Organisation
Hertfordshire County Council
Category
Services
Address
Hertford, SG13 8DQ · East · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Carers in Hertfordshire
Awardee scale
Large
Number of suppliers
1
Awards value
£1,857,000
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about The Provision of Support to Carers

Who won the The Provision of Support to Carers contract?

Hertfordshire County Council awarded the contract to Carers in Hertfordshire on 2 April 2025. It is due to end on 15 April 2026, which is when a re-tender would normally follow.

How much is the The Provision of Support to Carers contract worth?

The contract value is £1,857,000. The contract runs from 15 April 2025 to 15 April 2026 (1 year).

Who is the buyer for The Provision of Support to Carers?

Hertfordshire County Council, based in East Hertfordshire, East.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. It is due to end on 15 April 2026.
  3. A re-tender usually follows near the end.
  4. Build your evidence and case studies now.
  5. Keep your policies and training records current.