Provision of Eye Care Liaison Officer

This public procurement process was conducted by NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, for the provision of an Eye Care Liaison Officer within the Cardiff and Vale University Health Board Ophthalmology Department. The procurement aimed to support patients and families affected by sight loss. This contract, classified under the health services sector, has been completed with the Cardiff Institute for the Blind being awarded the contract on 13 February 2025.

The procurement used a limited method without prior publication, emphasising the importance of continuity in this critical service to address increasing ocular complications. The total contract value is £220,000, and the service covers both paediatric and adult ophthalmology in the Cardiff and Vale areas. This tender creates significant opportunities for businesses specialising in health and support services, particularly those experienced in working with visually impaired individuals and their families.

Small and medium-sized enterprises (SMEs) within the health sector will find this contract well-suited due to its focus on high-quality care and support, aligning with comprehensive guidelines. Companies that can demonstrate proven expertise in patient care and have existing relationships within local health boards may find this contract an excellent opportunity for growth and establishing a sustainable partnership with the NHS. Furthermore, the three-year contract with an optional two-year extension offers stability and the potential for ongoing collaboration.