Contract for the Provision of a Suicide Bereavement Support Service
Overview
Summary, notice description and lot information
Hertfordshire County Council has awarded a contract for the provision of a Suicide Bereavement Support Service, covering Hertfordshire and West Essex. The service is classified under Community Health Services (CPV code 85323000) and aims to offer comprehensive emotional and practical support to individuals affected by suicide. The contract commenced on 1st September 2025 and is set to run until 31st August 2026, with the possibility of extending it up to three additional one-year terms.
The approximate total contract value is £296,940. The procurement was conducted as a direct award process under the Provider Selection Regime Regulations 2023, without prior publication of a call for competition. This contract presents opportunities primarily for service providers specialising in social and community health services, particularly those with expertise in mental health and emotional support.
Organisations collaborating with public health authorities or experienced in managing sensitive community support services would find this project particularly aligned with their capabilities. As the service requires integrated support for individuals and their immediate communities, providers focusing on holistic and partnership-driven approaches may gain strategic advantages. The awarding of the contract to CHUMS Social Enterprise CIC, a Small to Medium Enterprise (SME), highlights the potential for SMEs to compete effectively when they possess niche expertise and a track record of delivering quality services.
CHUMS offers an all-age suicide bereavement service across Hertfordshire and West Essex, supporting anyone affected by suicide. The service provides timely emotional and practical support to reduce the risk of further harm, including identifying and assisting others close to the bereaved-such as family, friends, and professionals. It also works in partnership with other organisations, using a risk management plan developed by Hertfordshire Public Health to ensure individuals receive the most appropriate care for their needs.
Hertfordshire County Council has a requirement for a suicide bereavement support service. The Council is intending to award this contract to our existing provider following Direct Award Process C under the Provider Selection Regime (PSR.) The contract will commence on 1st September 2025 until 31st August 2026 with the option to extend for one (1) year, plus one (1) year, plus one (1) year. The approximate life time value of this contract is stated in II.1.7 above and includes the value of any possible extensions.
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