UK healthcare compliance consultancy that helps care providers register, launch and grow their businesses
Since the company was founded, the team has supported more than 1,200 successful registrations across the Care Quality Commission (CQC), Care Inspectorate Wales (CIW), Regulation and Quality Improvement Authority (RQIA) and Ofsted.
The consultancy works with care entrepreneurs, registered managers and nominated individuals who are starting domiciliary care agencies, supported living services, care homes, nursing agencies and combined care organisations. Every client receives a named consultant who guides them from initial business planning through to successful registration and beyond.
Remote Consultancy
Care Sync Experts operates from Hertfordshire and serves clients across England, Wales and Northern Ireland. The team provides remote consultancy, face-to-face support and a 12-month mentoring programme that continues long after the registration certificate arrives.
Areas we Operate
What Care Sync Experts Does
The consultancy covers every stage of the care business journey. Services include CQC registration support, compliant policies, staffing programmes, tender writing & startup solutions.
CQC registration support
We cover every stage of the care business journey. Full application completion, statement of purpose drafting and fit person interview preparation.
CQC-compliant policies & procedures
The team writes CQC-compliant policies and procedures tailored to each provider, produces business plans with financial forecasts, and builds branded websites with search engine optimisation.
Staff Training Programmes
Care Sync Experts also provides staff training programmes covering mandatory care certificates, specialist clinical skills and leadership development.
Tender Writing Service
We help providers win NHS and local authority contracts, with a track record of securing framework agreements across multiple council areas.
Complete Startup Solution
The consultancy offers all-inclusive packages that bundle registration, branding, policies, training, website development, professional email configuration, printed materials, uniforms and ongoing compliance support into a single service.
Why Care Providers Choose Care Sync Experts
Care Sync Experts is not a policy template shop or a generic business consultancy. The team specialises exclusively in the UK care sector, which means every consultant understands
Registration Success Built on Direct Experience
Every registration template, every interview preparation guide and every policy document reflects lessons learned from real applications and real inspection feedback.
The team has completed more than 1,200 registrations across CQC, CIW, RQIA & Ofsted.
The Care Sync Experts Approach
- 1
Initial Consultation
Every engagement begins with a free consultation where the team assesses the client's goals, regulatory requirements and timeline.
For CQC registration clients, this includes reviewing the proposed regulated activities, identifying the appropriate service user bands, and mapping out the evidence requirements for the fit person interview.
- 2
Structured Delivery Model
Business planning and financial forecasting come first, followed by policy development, branding and website creation, CQC application submission, interview preparation and post-registration setup.
- 3
Compliance Improvement for Existing Providers
For existing providers seeking compliance improvement, the team conducts mock inspections based on the CQC single assessment framework quality statements, reviews current policies against regulatory updates, and prepares leadership teams for announced and unannounced inspection visits.
Structured Delivery Model
Meet Our Team
Care Sync Experts brings together compliance specialists, care sector managers, tender writers, trainers and digital professionals who share a single focus: helping care providers meet regulatory standards and build sustainable businesses.
Millicent Ntaisi
Senior Manager and Business Coach
Coaching care providers to build confident leadership and sustainable businesses
Collins Bonsi
Manager
Leading day-to-day operations and keeping every client project on track
Tessy Bhala
Administrative Coordinator
Keeping schedules, documents and client communication running smoothly
Derrick Mwesigwa
Tender Writing Specialist
Writing evidence-led bids that win care contracts across the UK
Kholwani Dube
Project Manager
Steering every project from kickoff to delivery, on time and on scope
Ayomide Lawal
Software Engineer
Building reliable, well-crafted software that powers our digital services
Efosa Osahein
Full Stack Developer
Building robust, end-to-end web applications from database to user interface
Isreal Ajala
Product designer
Designing intuitive, user-centred interfaces that make every interaction effortless
Regulatory Bodies Care Sync Experts Works With
Care Sync Experts holds working knowledge of four UK regulatory frameworks:
Care Quality Commission (CQC)
Regulates all health and social care providers in England. The consultancy helps clients register for regulated activities including personal care, accommodation for persons who require nursing or personal care, and treatment of disease, disorder or injury. The team prepares clients for the CQC single assessment framework, which replaced the previous KLOE (Key Lines of Enquiry) system in November 2023.
Care Inspectorate Wales (CIW)
Regulates care and support services in Wales under the Regulation and Inspection of Social Care (Wales) Act 2016. Care Sync Experts supports clients with CIW registration applications, statements of purpose, responsible individual requirements and the Welsh language Active Offer.
Regulation and Quality Improvement Authority (RQIA)
Regulates health and social care services in Northern Ireland. The consultancy prepares clients for RQIA fit person interviews, helps develop quality monitoring reports and ensures compliance with the RQIA minimum standards.
Ofsted
Regulates children's social care services including children's homes, fostering agencies and adoption agencies. Care Sync Experts supports providers with Ofsted registration applications and the social care common inspection framework.
Are you looking to take your care agency to another level?
Reach out to Care Sync Experts for a customised consultation. Find out how we can assist you in reaching your objectives.
Learn how we can support your success
Email: hello@caresyncexperts.co.uk
Phone: 0333 577 0877
Contact Us